Runner

Exceptional dining experiences depend on flawless execution behind the scenes. As a Runner, you will play a critical role in supporting service operations within an exclusive VIP club, luxury bar, and upscale dining environment. This position is responsible for ensuring food and beverage items are delivered accurately, efficiently, and with the highest presentation standards while supporting the front-of-house and culinary teams. The ideal candidate is detail-oriented, energetic, and passionate about hospitality. Runners help create seamless dining experiences by maintaining service flow, supporting VIP Waitstaff and bartenders, and ensuring guests receive timely and attentive service.

Responsibilities

• Deliver food and beverages from the kitchen and bar to guests promptly while maintaining presentation and quality standards.
• Ensure orders are accurate, complete, and delivered to the correct guest and table.
• Maintain working knowledge of menu items, ingredients, preparation methods, and daily features to confidently describe dishes when serving guests.
• Support VIP Waitstaff, bartenders, and culinary teams to ensure seamless service execution.
• Organize, stock, and replenish finishing garnishes, service products, supplies, and dining room essentials while efficiently delivering food, supporting kitchen operations, and ensuring timely, accurate service.
• Transport products and inventory while maintaining operational efficiency and inventory integrity.
• Assist with setting up, maintaining, and breaking down dining rooms, service stations, and event spaces.
• Maintain cleanliness, sanitation, and appearance of workstations, dining areas, and guest service spaces.
• Anticipate operational needs and assist with guest requests to support an exceptional hospitality experience.
• Communicate effectively with culinary and service teams regarding timing, special requests, and service priorities.
• Maintain a positive, professional demeanor when interacting with members, guests, and team members.
• Assist with private events, VIP functions, and special dining experiences as needed.
• Follow all food safety, sanitation, health, alcohol service, and workplace safety procedures.
• Ensure security and proper handling of company assets and equipment.
• Support special events, VIP functions, member experiences, and seasonal culinary programs as assigned.

Requirements

• Previous experience in food service, hospitality, fine dining, luxury hotels, private clubs, or restaurant environments preferred.
• Strong customer service skills with a commitment to providing exceptional guest experiences.
• Ability to prioritize tasks, work efficiently, and maintain attention to detail in a fast-paced environment.
• Professional appearance and demeanor with strong communication and teamwork skills.
• Ability to learn menu offerings, dining service standards, and guest service expectations.
• Must be adaptable, dependable, and able to respond quickly to changing service needs.
• Availability to work flexible schedules, including evenings, weekends, holidays, and special events.
• Requires constant standing and walking throughout the shift.
• Ability to lift, carry, push, pull, bend, and move products and equipment as needed.

This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).

Pay

The hourly rate for this position is $23.00.

Benefits

• Comprehensive medical, dental, and vision coverage.
• Work/life resources.
• Retirement savings plans like 401(k).
• Paid days off such as parental leave and disability coverage.

Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.