RTV Clerk Part Time

Benefits

• Weekly pay
• Free BJ's Club Card Membership plus a free Supplemental Membership for a household member
• Generous paid time off: vacation, personal, sick days, holidays, bereavement, and jury duty leave
• Flexible and affordable health benefits: choice of three medical plans, optional dental, vision, Health Savings Account (HSA), and flexible spending account options
• 401(k) retirement savings plan with company match (available to team members 18 and older)
• Employee Stock Purchase Plan: after-tax payroll deductions to purchase BJ's common stock at a 15% discount

Eligibility requirements vary by position.

About the role

Responsible for supporting an exceptional member shopping experience by processing and sorting damaged or defective and/or returned merchandise, reducing salvage, obtaining return authorizations from vendors and re-wrapping sellable merchandise.

Team Members: Carry out job functions and responsibilities as assigned. Support the application of club policies, procedures and compliance. Strive for flawless execution and hold ourselves accountable. Act with honesty and integrity and lead with the member in mind to address all concerns and escalate as appropriate. Ensure a safe and positive environment for members and each other. Embrace inclusion and diversity, working together with collaboration and respect. Work as a team to achieve goals. Move with speed and agility. Innovate and adapt. Maintain a friendly and positive attitude.

Members: Deliver service excellence through all points of contact. Resolve and de-escalate to address every member concern. Ensure a safe and positive environment and experience for members. Daily commitment to GOLD Member Standards: Greet, Anticipate, Appreciate (GAA).

Club Standards: Work as a team to deliver GOLD club standards daily. Work with commitment and pride to deliver GOLD — Grand opening look daily. All items stocked and promotional plans executed. Maintain visible accurate signage. Clean and organized, inside and out.

Know your Business: Understand how to access and read production and/or financial performance reporting for your department. See the connection between consistent execution and the positive impact it can have on the business.

Responsibilities

• Work with speed and accuracy to facilitate organized processes
• Accurately process damaged or defective merchandise by following appropriate salvage, donation, vendor return, reverse logistic, hazardous waste and destroy procedures
• Obtain return authorizations from vendors, process vendor chargebacks, and package and ship merchandise returns based on vendor return policies
• Maintain correct stock/inventory status for all damaged, defective and returned merchandise
• Assess breakage logs associated with leaking, spoiled and broken merchandise and process merchandise out of inventory
• Process freezer and dairy damages
• Understand the company's community/donation programs and administer salvage and donation merchandise orders
• Conduct daily club safety walks, escalate findings to Asset Protection Supervisor
• Support Inventory Control Count Team in executing count processing as assigned
• Review daily return reports, process merchandise recalls, and process tire and battery returns
• Ensure AFS and release dates are followed
• Ensure books are stocked and execution of book returns are completed in partnership with the RICS
• Process the 945/948/950 in partnership with the AP Specialist
• Re-wrap sellable merchandise using appropriate seal and shrink-wrap packaging guidelines
• Ensure the department is organized and clean; follow established safety, filing organization, and lock-up standards
• Maintain all club policies and procedures
• Perform other duties as assigned, including working in other departments as needed
• Regular, predictable, full attendance is an essential function of this job

Qualifications

• Must successfully complete required training and certification processes
• Effective communication, interpersonal, and computer skills
• At least 18 years of age

Environmental Job Conditions:

• Most of the time is spent moving about on hard surfaces
• Frequently requires bending, climbing, crawling, pulling, reaching, stooping and climbing ladders/step stools
• Frequently requires lifting objects up to 30 pounds; may require lifting and moving heavy and/or awkward objects more than 30 pounds with assistance
• Requires using a pallet jack to pull and push pallets
• Exposure to both indoor and outdoor temperatures, as well as occasional exposure to extreme temperatures in freezers and coolers
• Frequent exposure to hazardous material

Pay

The pay range for this position is $17.50 - $21.00 per hour. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications.