RTV Clerk

About the role

Checks damaged, deleted, and defective goods to Return-to-Vendor inventory in the computer. Obtains vendor return authorization for items and ships out. Provides a high level of member service.

Responsibilities

• Checks in damaged and defective merchandise by keying to Non-Saleable Inventory.
• Stocks on RTV area shelves.
• Observes items for leaks and jagged edges, handles carefully, stores appropriately, and follows safety procedures.
• Researches item return disposition.
• Contacts buyers regarding vendor return negotiations.
• Notifies management regarding vendor damage & destroy or shrink issues.
• Obtains return authorization from Vendor and creates shipping document on computer.
• Packages, weighs, ships items back to Vendor for credit or destroys for credit according to Vendor.
• Keys salvage and salvage-for-credit merchandise with Inventory Auditor and staff-level Manager.
• Wraps pallets of keyed merchandise with plastic film for safe moving and handling.
• Distributes, logs, collects, and keys destroyed merchandise sheets from membership, front end, produce, and RTV.
• Throws away trash merchandise while manager compares to destroyed merchandise sheet and signs off.
• Documents and tracks out-for-repair items.
• Cleans and organizes the area consistently.
• Organizes goods, secures lock up items, locks RTV when unattended and follows security procedures.
• Learns other positions in the department.
• Assists with receiving and other areas of the department as needed.
• Helps members to load large items in their cart and auto, directs members to products, relates product status knowledge.
• Ensures proper cleanup and disposal of hazardous materials.
• Assists with department duties as necessary.
• Assists in other departments of the warehouse as needed.

Requirements

• Ability to operate vehicles, equipment or machinery.
• Open availability is needed to meet the needs of the business (apart from any religious or disability considerations).
• Must provide proof of authorization to work in the United States if hired.

Benefits

• Paid time off
• Health benefits - medical/dental/vision/hearing aid/pharmacy/behavioral health/employee assistance
• Health care reimbursement account
• Dependent care assistance plan
• Short-term disability and long-term disability insurance
• AD&D insurance