RTG General Manager - Healthcare Real Estate (Knoxville, TN)

And Responsibilities

• Supervise a staff of property managers, assistant property manager(s), property accountant(s), bookkeepers, and facility maintenance personnel based on the size and needs of the assigned property/portfolio.
• Support and guide staff with specific coaching in order that annual property objectives are met or exceeded.
• Work with the real estate team to complete annual budgets, monthly/quarterly forecasts, and extensive capital plans.
• Develop innovative operating strategies, continually reviewing, analyzing, and providing clarification on various operating policies and procedures in order to meet the company goals and objectives.
• Ensure constant quality, curb appeal, asset preservation, and risk management according to company standards.
• Prepare and manage capital investment recommendations relative to client for asset preservation, revenue enhancement, and marketing improvements to assets.
• Plans, directs, and communicates actions required.
• Ensure that all activities and/or work performed adhere to established standards and codes.
• Defines operational objectives, identifies proposed programs, and designs appropriate procedures.
• Contributes to the effective team management of all property problems, issues, and opportunities.
• Focus on customer service in terms of tenant and client satisfaction.
• Cook up all major capital improvement projects.
• Provide back-up support for other activities as necessary, such as leasing and marketing.
• Aids in establishing standards and protocols for property management services related to new RTG clients in the surrounding markets.
• Integral part of securing new property management business accounts in the local/regional markets.

Competencies

• Strong and effective leader.
• Ability to work both independently and within a professional team environment.
• Adaptable
• Strong communicator
• Detail oriented
• Organized
• Team player and a strong and effective leader
• Problem solver
• Multi-tasker
• Self-starter
• Able to accept constructive criticism
• Timely decision-maker
• Good organization skills.

Education And Experience

• Bachelor's Degree in Business, Real Estate, Finance, Engineering or other related field preferred.
• Minimum of 7 years of commercial property management experience with at least three (5) years of experience as a Property Manager supervising one or more property managers, assistant property managers, property accountant, lease/accounting clerk and/or building engineer.
• Hospital or Medical Office Building property management experience highly preferred.
• Competence with various software programs, including Microsoft Office, with emphasis on Excel.
• Experience with other programs such as ARGUS and Yardi is preferred.
• Maintain a familiarity with current Stark Regulations specific to leasing medical office space.
• Real estate license required and relevant designation/accreditation such as CPM, RPA, and CCIM preferred.

Allocation of Time

• Business Client Development – 15%
• Client / Project Work – 80%
• Administrative – 5%
• Overnight travel may be required up to 20%.

Benefits

• Competitive compensation package, including an incentive-based compensation plan, health, life and long-term disability insurance; 401(k) with company matching; and profit sharing.