RSI Sales Representative

Division 168 - Houston, TX

About the role

Responsible for generating new customers and cross-selling existing customers for the required inspections of fire extinguishers, sprinkler systems, fire alarm, exit/emergency lighting, and fire suppression systems.

Responsibilities

• Use cold calls and warm leads to seek new customers and expand the customer base.
• Establish contact with potential clients by efficiently scheduling sales calls, quickly following up on leads, and assisting customers in identifying fire life safety needs.
• Maintain communication with the existing client base to upsell and cross-sell additional services not currently provided.
• Conduct site surveys of customer locations and review with management to develop appropriate pricing and presentation plans.
• Develop and maintain customer relationships through communication, accurate quotes, anticipating fire life safety needs, resolving concerns and complaints, and providing education or fire code reference support.
• Prepare and present proposals and contracts timely and accurately, offering fire life safety solutions to customers, including information required for technician dispatching, report submission, record keeping, and client billing.
• Ensure customer satisfaction levels meet and exceed company standards.
• Develop and maintain an active proposal pipeline to support current department needs and future growth opportunities.
• Maintain and report sales business plan to management during monthly meetings.
• Develop an understanding of the assigned Fire Alarm and Fire Sprinkler market and services provided to customers within the assigned territory.

Requirements

• Bachelor's degree from a four-year college or university and 5+ years of related experience and/or training, or an equivalent combination of education and experience.

Skills

• Proficiency in Microsoft Office, Word, Excel, and PowerPoint.

Benefits

We believe our people are our biggest asset and offer comprehensive benefits, education, and training to ensure employees succeed and grow.

• Medical
• Dental
• Vision
• Flexible Spending Accounts
• Voluntary Life Insurance
• Short-term & Long-term Disability
• Paid Time Off
• Paid Holidays
• 401(K) with Company Match
• Employee Assistance Program
• Employee Relief Fund
• Supplemental Insurance including Critical Illness, Hospitalization & Accident