RS Service Team Supervisor A&P (Team Morones) Weekend Days
Job Description
Ensures accurate, meaningful communication flow between leadership & team to ensure alignment.
Delivers timely Progressive Counseling when necessary to maintain safety, compliance, & appropriate behavior amongst team.
Conducts regular contribution & development discussions (end-of-year discussions, 1:1) & supports development investment for all team members.
Establishes & cascades departmental goals aligned with organizational goals. Communicates performance expectations. Supports entire team to meet department goals.
Captures workflow to ensure customer outdates are met. Closes the loop with STM on team feedback & communications with customers.
Actively manages project estimates, communicates/elevates new squawks & related new labor estimates to STM.
Serves as the backup to the STM for communication to customer regarding work complete, including discrepancies & estimates (off-shift Supervisor serves as the primary customer point of contact).
Off-shift Supervisor serves as main contact for hangar or weather-related emergencies, injuries, and/or aircraft damage, serves as the MAZE for hangar evacuations, identifies and helps resolve necessary facility repairs.
Reviews daily job charging. Reviews/controls hours of technicians & leads.
If required, resolves warranty claim issues with Aircraft/Engine/APU manufactures/vendors.
Institutionalizes Lean & continuous improvement.
Assists Service Team Manager in hiring/onboarding as required.
Education and Experience Requirements
- Demonstrated leadership ability
- High degree of integrity
- Possess strong verbal & written communication skills
- Able to interact effectively with internal & external customers to support various projects, assist in troubleshooting aircraft systems as requested
- Able to read, write, speak, & understand the English language
Additional Information
Requisition Number: 233617
Category: Service Center
Percentage of Travel: Up to 25%
Shift: First
Employment Type: Full-time
Posting End Date: 06/26/2026
Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
Gulfstream does not provide work visa sponsorship for this position, unless the applicant is a currently sponsored Gulfstream employee.