RS IV Campus Administrator

Brief Job Description

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. Your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more.

Essential Job Functions (EJFs)

• Attends work on a regular basis and may be required to work a specific shift schedule or, at times, even a rotating schedule, extended shift and/or overtime in accordance with agency leave policy and performs other duties as assigned.
• Completes routine, ongoing monitoring of homes and grounds, addressing unusual occurrences, emergencies, and incidents immediately upon discovery. Documents and reports findings.
• Serves as contact person for abuse/neglect allegations, and serious incidents and responds immediately to ensure the safety and health of individuals. Serve as the liaison with the Health and Human Services Commission – Provider Investigations division.
• Serves as first responding professional staff on the scene of a critical incident providing direction and guidance to staff and making sound decisions to deescalate the incident.
• Covers unusual incidents including preliminary investigations to ensure compliance with appropriate rules and standards. Serves as a member of the Incident Management Team, providing recommendations for issue resolution.
• Conducts special audits and monitoring as scheduled or requested to ensure on-going service delivery and the health and safety of individuals served. Follows up with Intermediate Care Facility for Individuals with Intellectual Impairments (ICF/IID) issues and implementation of plans of correction.
• Provides input into the Quality Assurance/Quality Improvement (QAQI) to improve facility operations and services.
• Instructs, trains, and provides in-service to facility staff on approved policies, procedures, and guidelines.
• Investigates and analyzes trends and assists in resolving technical problems and recommending activities to produce improved programs and operations.

Knowledge, Skills and Abilities (KSAs)

• Knowledge, or ability to gain knowledge, of ICF/IID standards.
• Knowledge, or ability to gain knowledge, of the facility Operating Procedures Manual (OPM).
• Knowledge, or ability to gain knowledge, of Physical and Nutritional Management Plans (PNMP), Positive Behavior Support Plans (PBSP), Ukeru and Safe Use of Restraints (SUR) techniques.
• Ability to communicate with others orally and in writing.
• Ability to work harmoniously with co-workers.
• Ability to use good judgment in dealing with unusual incidents.
• Ability to train staff in job-related subject areas.
• Ability to perform SUR and Ukeru once trained.
• Physical ability to perform direct contact duties and to complete regular rounds over a wide area.

Initial Screening Criteria

• Required: Graduation from an accredited high school or equivalent; Two (2) years of experience which includes one or more of the following: working with people who have Intellectual and Developmental Disabilities (IDD), responding to emergencies and incidents, conducting audits or monitoring, investigating alleged abuse, neglect or exploitation.
• PREFERRED: Graduation from an accredited four-year college or university; Experience supervising others, training others or supervising projects; Experience dealing with unusual incidents (such as abuse, neglect and exploitation, allegations of serious injuries or assaultive behaviors, choking incidents, fires, etc.) in an ICF-IID setting, or other residential setting.