Jobs · Information Technology · North Carolina

RRP Consumer Programs Lead Manager

JTI · Raleigh, NC · 1 mo ago
Information TechnologyFull-time

About the role

You will develop the USA Reduced Risk Products (RRP) Consumer Activation Strategy by owning the end-to-end consumer journey and defining funnel "jobs to be done" to deliver JTI LIGGETT objectives. Reduced-risk products (RRPs) are products with the potential to reduce the risks associated with smoking, e.g. modern oral, e-vapor, heated tobacco products.

You will own consumer journey, lead omnichannel activation programs, source creative and media partners to deliver compelling consumer experiences (one-to-one, events) in collaboration with the RRP Brand Team and HRC & Events Team. You will drive merchandising innovation and visibility in cooperation with the RMC (ready-made cigarettes) merchandising and commercial strategy teams. You will provide activation inputs to the RRP A&SP, deliver regular stakeholder updates, and build activation plans with cross-functional teams (Marketing, Commercial Planning, Sales, Finance, Corporate Affairs & Communications) and HQ.

Key Responsibilities

  • Build the RRP Consumer Activation Strategy for JTI LIGGETT
  • Own the RRP omnichannel consumer journey; define funnel "jobs to be done", partner with Strategic Insights (SI) to generate necessary insights, guide Digital and HRC & Events on activation direction
  • Lead design and delivery of activation programs; select creative/media partners, identify partnerships/sponsorships, manage external stakeholders, ensure seamless cross-touchpoint experiences for consumer
  • Drive RRP visibility and trade activation in collaboration with RMC Marketing, Commercial Strategy, Retail/Chain Sales; strengthen retail partnerships and lead RRP presence at trade shows/events
  • Own the activation budget; maximize ROI and manage phasing with Finance in line with local/global requirements

Qualifications & Experience

  • Bachelor's degree in marketing or related field
  • 6-8 years work experience in marketing or trade marketing roles
  • Experience & understanding of USA consumers is advantageous
  • Strong project management capabilities, combined with curiosity, a self‑starter mindset, and high ownership
  • People management experience and leadership skills
  • Demonstrated strategic and critical thinking skills, with the ability to influence, communicate, and collaborate across teams
  • Excellent command of MS Office, particularly PowerPoint and Excel
  • Fluent English (written and spoken)

Benefits

  • Annual performance-based bonus to reward outstanding achievements
  • Employee Stock Purchase Plan encouraging a sense of ownership and long-term commitment
  • Comprehensive medical, dental, and vision insurance plans for employees and their families
  • Life insurance coverage to provide peace of mind
  • 401(K) plan with company matching contributions to support retirement planning
  • Generous paid time off and paid family leave up to 20 weeks, supporting work-life balance
  • Short-term and long-term disability coverage
  • Education and tuition assistance programs to foster continuous learning and career growth
  • Employee Assistance Program offering confidential counselling and support for employees and their family members

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