RPM Manager

What this job involves – The RPM Manager focuses on managing a team of RPM Planners and Move Coordinators, providing expertise in operational planning, space and occupancy projects, workplace design and daily MAC requests within the Client's real estate portfolio. The RPM Manager will set up project files, folders, and templates at the start of the project, using Best Practices; maintain the folder throughout the project. They will also develop and maintain project specific reporting to client all while maintaining records in a manner that protects the client and JLL Confidentiality. Additionally, they will keep track of project hours and forecast utilization relative to assignment and complete JLL internal and client project close-out. What is your day to day? Plan and successfully manage relocations up to 1,000+ people at a timeManage the majority of a project by self and/or supervise additional staffDevelop and implement relocation project plan, schedule, and budget through collaboration with the facility, project and vendor managers and adhere to it Perform data input into the CAFM system to maintain occupancy informationPrepare/update project status reports, review invoices and ensure timely payment, update tracking reports and maintain files for due diligence and financials. Plan, schedule and implement relocations, providing the main client contact with scheduled dates, move instructions, and move orientations for large groups as requiredCommunicate actively during meetings and other project related speaking situations with a focus on delivering the project on-time, on budget and meeting the clients’ expectationsWork independently; anticipate upcoming required project tasks and initiate activities for self and otherBe directly responsible for enhancing team revenues through the maintenance and expansion of existing client relationships and by developing new relationships. Participate in presentation interviews, convey key points, and answer potential client questions with a firm understanding of the project and the potential client Desired Experience And Technical Skills People management abilityPerformance management skill setProvides constructive criticism with actionable directivesStrong written and verbal communicationEffective meeting managementAdvanced knowledge of planning and delivery servicesProject delivery skill setAdvanced ability to coordinate colleagues, vendors, partners in a fast paced environmentAbility to manage multiple activities successfully with minimal guidanceProject oversight for all Planner and MACC activitiesExperience in a CAD/CAFM technology with a move management module and/or client facilities management systemKnowledge of construction or commercial real estate industryEnhanced ability to utilize Google the Microsoft Office suite of technologiesStrong Google SheetsMicrosoft Excel skillsFamiliarity with architectural drawings and furniture and space planning concepts3 - 5 years of facility, project or construction related experience in a Corporate Real Estate environmentBackground in project management, construction management, architecture or project strategy planning is desirable Strong interpersonal skills with an ability to interact with executive level external and internal clients Highly organized with strong analytical skillsAbility to multi-task in a fast paced environment and work both in a team and independently