Royal South Automotive Parts Counter & Service Assistant

About the role

Royal South Toyota Mazda Volvo Parts & Service departments are hiring! Our Service drives are busy, and our Parts departments are growing! We service many Toyota, Mazda, & Volvo vehicles locally and from afar. We are focused on our customers' experience and satisfaction in person and online.

If you are actively looking to improve your career, advance, learn, or your capabilities are not being recognized, apply and list what you have to offer. We have a fantastic customer base and are always looking for those who can meet & exceed their expectations.

If you have any experience in customer service, sales, online sales, parts counter, service advisor, or management, you should apply. If you feel you have the knowledge and talent to improve our store, we would like to meet you! Include your experience and your compensation requirements for our consideration.

Responsibilities

• Immediately welcome and appreciate our visiting customers
• Assist our Parts & Service Advisors in daily responsibilities
• Answer incoming phone calls and listen to assist our customers
• Communicate clearly and completely with our customers
• Confirm our customer's needs and expectations
• Take care of our customer's vehicle when tagging & driving accordingly
• Use of an ipad and or phone camera may be needed for customer's vehicles
• A professional and pleasant appearance
• Working with other departments within our store or our other stores
• Explain all completed work and charges to customers
• Responding to inter-company communications
• Working with other employees to insure our customer's best experience

Requirements

• Dependable and responsible
• Clean driving record
• Listening to direction and learning
• Desire to improve and excel
• Being on your feet and moving through out our day
• Dealertrack computer experience a plus
• Organizational skills

Benefits

• Paid vacation
• Paid holidays
• Health, Dental, & Vision insurance
• Life insurance
• 401K
• Supportive management and surrounding staff
• Rotational schedule Monday through Saturday
• Saturday lunch
• Parts & Service employee discount