ROW Agent
Key Responsibilities
- Provide high-quality customer service to clients.
- Manage client relationships and ensure satisfaction.
- Handle inquiries and resolve issues promptly.
- Support sales efforts by providing technical expertise.
Required Qualifications
- Bachelor's degree in Communications, Business, or related field.
- At least 2 years of relevant experience in a customer service or technical support role.
- Strong communication and interpersonal skills.
- Proficiency in Microsoft Office Suite.
About John Staurulakis (jsitel.com)
John Staurulakis is the founder and CEO of JSI, a leading full-service consulting firm specializing in broadband solutions. With over 60 years of experience, JSI has provided expert financial, engineering, management, operational, regulatory, and strategic guidance to independent communications service providers across the country.
About the Company
JSI is a leading full-service consulting firm specializing in broadband solutions. For over 60 years, we have provided independent communications service providers with expert financial, engineering, management, operational, regulatory, and strategic guidance. Our extensive industry knowledge and proven track record of success have empowered clients to achieve sustainable growth and profitability. With over 1000 clients nationwide and a powerful presence in markets like Florida, Texas, Maryland, and Alaska, JSI empowers rural and regional broadband providers to expand, evolve, and excel in a rapidly shifting digital world.
To learn more about JSI, visit us at jsitel.com.
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