Jobs · OTHR · North Carolina

Routing Scheduler

LT Apparel Group · Browns Summit, NC · 3 wk ago
On-siteOTHRFull-time

About the role

LT Apparel Group is a New York-based, family-owned company founded in 1958 and recognized for the design, manufacturing, and distribution of the highest quality children’s clothing. With a portfolio that includes global brands such as adidas kids, Carhartt kids, Elder School Uniforms, and our owned brand, French Toast® — the leader in schoolwear for kids — we proudly serve families and school communities nationwide. Our mission is to help make families’ lives more fulfilling through exceptional brands that give kids confidence at home, at school, and on the field. We source the best product to consistently deliver outstanding value and quality to our customers. At the heart of our success is our commitment to integrity and accountability. Our Responsible Sourcing Policy reflects our pledge to conduct business with openness, respect, and the highest ethical standards. We foster a collaborative, performance-driven culture where innovation is encouraged, professional growth is supported, and our teams work together to make a meaningful impact. The Routing Scheduler II is responsible for coordinating and executing outbound shipment routing to ensure orders are scheduled, prioritized, and shipped accurately and on time. This role supports the daily routing workflow, monitors shipment activity, and collaborates with operations and carrier partners to maintain efficient order flow and meet customer service commitment.

Responsibilities

  • Support Routing Operations: Assist in coordinating the routing team’s workflow to ensure timely, efficient, and accurate shipment scheduling.
  • Optimize Shipment Schedules: Use routing software to prioritize and schedule shipments while adhering to SLAs, routing guides, and carrier load requirements.
  • Collaborate Across Teams: Work closely with customer service, distribution leadership, wave planning, and operations teams to ensure a smooth order flow.
  • Monitor Carrier Compliance: Review routing guides, quote shipment rates, monitor carrier pick-ups, and escalate any appointment issues.
  • Process & Document Shipments: Generate bills of lading (BOL), customs documents, and process small package shipments via FedEx, UPS, and USPS.
  • Provide Team Support: Provide training and support to enhance the routing team’s performance and efficiency.
  • Support Facility KPIs: Maintain standards in safety, quality, and productivity while ensuring compliance with company policies.
  • Problem-Solve in Real Time: Expedite urgent orders, proactively communicate challenges, and provide updates on progress throughout the day.
  • Administrative & Reporting Duties: Assist the Routing Manager in reporting, documentation, and overseeing operations in their absence.
  • Exception Management: Identify potential routing or scheduling issues and communicate with operations teams to resolve them before impacting shipment timelines.
  • Operational Coordination: Coordinate shipment scheduling with warehouse operations to align routing plans with dock capacity and labor availability.
  • Continuous Improvement: Identify recurring routing challenges and recommend process improvements to improve efficiency and service reliability.

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