Route Supervisor

The ODP Group · Nashville, TN · 3 wk ago

On-siteBusiness Development$60k–$75k/yrOther

About the role

The Transportation Supervisor is a customer-focused delivery leader responsible for overseeing daily transportation operations and supporting route execution in a small facility or department. This role works closely with the leader to ensure safe, efficient, and high-quality delivery service.

Responsibilities

Oversee daily transportation and/or distribution operations for the assigned facility or satellite location
Supervise route execution, delivery schedules, and workflow efficiency
Monitor productivity, service levels, and operational accuracy to ensure KPIs are achieved
Provide hands-on operational support as needed, including receiving, storage, order fulfillment, loading, and delivery
Direct and coach delivery drivers, leveraging performance metrics, safety standards, and customer feedback to drive continuous improvement
May be required to perform day-to-day activities such as covering delivery routes, delivering packages, and moving equipment/vehicles, etc.

Requirements

3+ years of experience in transportation, distribution, or operations leadership
2+ years of commercial driving experience; package delivery preferred
Experience managing delivery drivers, fleet operations, or last-mile transportation preferred
Demonstrated ability to coach and develop drivers through ride-alongs, safety coaching, and customer service training
Previous customer service experience preferred
Experience operating pallet jacks, hand trucks, and forklifts preferred
Experience with loading docks, desktop deliveries, and bulk deliveries preferred
Ability and willingness to operate a delivery vehicle or run a route when needed to support operations during peak periods or emergencies

Qualifications

Valid driver’s license with a clean driving record (no moving violations within the past 36 months)
Must meet Department of Transportation (DOT) qualification requirements

Skills & Abilities

Strong leadership and communication skills
Self-motivated with a team-oriented mindset
Comfortable in a hands-on, field-based leadership role
Ability to lead through change and provide constructive coaching
Strong organizational, problem-solving, and decision-making abilities
Flexible and adaptable to meet evolving business needs
Ability to communicate both verbally and in writing, using the English language (English competency)
Able to lift up to 75lb
Able to handle individual items up to 200 lbs. with the use of manual pallet jack
Able to manual and/or powered pallet jacks to transport pallets of products up to 2,500 pounds

Benefits

The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization!

Pay, Benefits & Work Schedule

The salary range for this role is $60,000.00/year to $75,000.00/year, however all state and local minimum wages will be complied with, resulting in a possible adjustment to the salary range displayed. The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization!

Equal Employment Opportunity

The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law. We will consider for employment qualified applicants with arrest and conviction records