Route Specialist

About the role

This is a route-based service-oriented position supporting our Customer Advocates in establishing, maintaining and building strong customer relationships through responsive and creative sales and service strategies.

Responsibilities

• Support and promote our values and the ImageFIRST way to build the company by positively impacting the lives of our associates, customers and community.
• Communicate effectively through oral, written, phone and face-to-face interactions.
• Load and unload trucks, manage customer inventory, provide product knowledge, price, codes, colors, sizes, changes, quantities, availability, and product applications.
• Prepare and follow up on work orders, ensure invoice accuracy.
• Provide route relief to cover Customer Advocate vacations and call-offs (flexibility).
• Provide additional route support as needed (reroutes, additional volume, etc…).
• Make special deliveries to customers.
• Lead generation.

Requirements

• A high school diploma or equivalent required.
• A clean driving record.
• Must possess a valid DOT (Department of Transportation) medical certification or obtain one within a designated timeframe.
• Ability to lift 50 pounds plus and push and pull carts of linen.
• Must be computer literate.

Qualifications

• Minimum qualifications: High School Diploma or equivalent.
• PREFERRED QUALIFICATIONS: Some delivery, logistics and/or route experience, One year experience with account management and ensuring customer satisfaction, Knowledge of practical insight specific to the textile services industry and operations.

Skills

• Excellent communication skills (oral, written, phone, face-to-face).
• Computer literacy.
• Ability to lift 50 pounds plus and push/pull carts of linen.
• DOT medical certification or ability to obtain one within a designated timeframe.

Benefits

• Weekly pay.
• Medical, Dental, Vision, Pet, Legal, and Hospital Indemnity Insurance.
• 401k (match).
• Paid Time Off Package.
• Paid Parental Leave.
• Tuition Reimbursement.
• Referral Program.
• Great company culture.
• Collaborative team environment.

Pay

$25.00/hour - $28.00/hour

Schedule

Mon-Fri, Early Morning Availability (as early as 3:00 AM)