Route Specialist
About the role
Founded in 1967, ImageFIRST® is the largest and only national linen rental and laundry service specializing in the healthcare market. Acquired by private equity firm Calera Capital in 2018, ImageFIRST serves medical facilities nationwide providing linen, patient gowns, scrubs, and more while managing their clients’ linen inventory for cost management. As leaders in infection prevention, they currently own and operate the most HLAC-accredited facilities in the industry. With one of the highest customer retention rates in the industry - 97% - ImageFIRST is dedicated to improving patient satisfaction and making staff happy with our white glove service! Check out our company page https//www.imagefirst.com/company/ We are seeking a Route Specialist to join our fantastic team!
Schedule
Monday-Friday
Responsibilities
- Manage customer inventory
- Identify problem/root causes and develop alternative courses of action and make decisions that are based on logic assumptions which reflect factual information
- Provide route relief to cover Route Driver's vacations, call outs, reroutes and additional volume
- Make special deliveries to customers
- Responsible for account maintenance and route logistics
Requirements
- High School Diploma or equivalent required
- Clean driving record
- Ability to lift 50 pounds plus and push and pull carts of linen
- Must be computer literate
Qualifications
- Some delivery, logistics and/or route experience
- Communication: Excellent oral, written, phone and face to face
- One year experience with account management and ensuring customer satisfaction
Benefits
- Competitive pay
- Medical, Dental, Vision, Pet, Legal, and Hospital Indemnity Insurance
- 401k (match)
- Paid Time Off Package
- Tuition Reimbursement
- Referral Program
- Great company culture
- Collaborative team environment