Route Service Technician

About the role

The Service Technician is primarily responsible for operating a company truck and driving to various customer locations to deliver, pick up, maintain, service, or repair portable restrooms, hand sinks, holding tanks, or any asset assigned. This position is exposed to extreme weather conditions, unpleasant odors, and sights. The hours and physical demands may vary by task.

Responsibilities

• Operates truck in a safe manner in compliance with all local, state, and federal regulations and company policies.
• Maintains a clean truck inside and out.
• Performs daily pre and post trip inspections as set forth by Stallions procedures and D.O.T. guidelines.
• Follows all Stallions Standard Operating Procedures (SOPs) and General Standards.
• Reports all unsafe situations or service-related issues to the dispatch office.
• Performs all tasks assigned by Branch Operations Manager, including delivery and pick up of rental equipment, restocking trucks, organizing shop, and responding to emergency calls.
• Provides service for customers’ portable restroom(s) or related asset(s) by following consistently Stallions Service Steps.
• Keeps work areas in yard clean and organized and notifies Branch Manager if a hazard is recognized.
• Communicates with Branch Operations Manager and office staff regarding items that can hinder a job.
• Submits all route information and paperwork to the office at end of each shift.
• Utilizes dispatching software for routing, documenting photos, and logging customer concerns.
• Provides professional and courteous customer service.

Requirements

• Ability to read, operate, and understand an electronic map/GPS/dispatching system utilizing a phone or iPad.
• Ability to perform physical requirements of the job, including prolonged physical exertions, lifting, pushing, pulling, and climbing.
• General knowledge of the mechanics of trucks.
• Ability to work overtime, weekends, and holidays.
• Ability to work in all weather conditions.
• Good written and verbal communication skills.

Qualifications

• Legally eligible to work in the United States.
• 1-year previous commercial driving experience preferred.
• Possess a valid driver license.
• Must be able to pass pre-employment background screen and drug and alcohol tests.
• Understand waste collection policies, procedures, guidelines, and practices.
• Understanding of Department of Transportation and State requirements for operators of commercial motor vehicles.

Work Environment

Works in a variety of environmental conditions, including wide temperature and weather variations, noise, and vibrations, fumes, odors, and dust. Exposure to human waste is possible. Physically demanding, with requirements to lift, push, pull, and climb.