Route Service Representative

About the role

Watermill Express is the national leader in refill kiosks that provide affordable, sustainable, safe drinking water and ice in a convenient drive-up format. As a Service Representative, you will be assigned a company vehicle and responsible for servicing a designated route of refill kiosks. This is not a sales position. This role is focused entirely on the upkeep, cleanliness, and proper operation of our refill kiosks. Your primary responsibilities include safely driving to each kiosk and performing routine cleaning, basic maintenance, minor repairs, and troubleshooting to ensure all water and ice kiosks are fully functional, clean, and operating at peak performance for customers. This position is highly independent and hands‑on. Success in this role requires taking pride in maintaining and cleaning equipment, attention to detail, and a strong sense of ownership over the condition and performance of each kiosk on your route. This position works independently and you must take pride in your work. You are eligible for a company vehicle and may drive it home daily.

Responsibilities

• Follow safety guidelines and act in a safe manner
• Clean and sanitize outside vending areas
• Verify component functionality
• Drive company vehicle to company locations/units throughout assigned area
• Perform basic maintenance, repair, and trouble‑shooting of units
• Collect water samples
• Other duties as assigned

Watch a short video demonstrating the work: Watermill Express Service Representative training video

Requirements

• Ability to lift 50 pounds
• Capable of climbing ladders, walking, standing, stooping and bending
• Ability to work safely in limited space inside water/water‑ice kiosk
• Ability to work in heat and cold
• Ability to safely operate a motor vehicle
• Clean motor vehicle record and current valid driver’s license

Qualifications

• Prior experience working with hand tools is desirable
• Maintenance experience or previous training preferred

Skills

• Team player with positive attitude
• Problem solver
• Troubleshooter
• Mechanically inclined
• Use and maintain hand tools
• Detail/task oriented
• Ability to work independently
• Ability to work required schedule

Benefits

• No‑cost employee‑only medical coverage
• $900 employer‑paid Health Savings Account (HSA)
• Dental and vision plans
• 401(k) and Roth options with immediate company match and vesting
• Paid time off starting in the first year
• Paid holidays

Pay

Starting hourly rate: $14.00