Route Service Delivery Driver Non CDL

About the role

The Route Service Delivery Driver at Primo Brands provides premium customer service to residential, commercial, and retail customers, accelerates growth through upselling, manages account information, and works safely while operating a Commercial Motor Vehicle (CMV). The role is highly interactive and requires safe vehicle operation.

Responsibilities

• Safety Focus: Operate a commercial vehicle safely, follow defined safe work practices, complete DOT‑required documentation daily, adhere to safety policies (including prohibited electronic device use while driving), and report any on‑the‑job incidents or changes in driving status.
• Service Orientation: Be courteous and professional; deliver the correct products to the right location within the scheduled timeframe; maintain delivery information on all accounts, including cash and receipts; identify efficiency opportunities and propose solutions; support teammates; provide professional water dispenser cleaning services following strict quality processes.
• Selling Skills: Follow pricing and promotion guidelines; upsell additional products and services to existing customers; achieve monthly customer acquisition goals.

Qualifications

• High School Diploma, GED, or equivalent work experience.
• Ability to secure and/or maintain a CDL Class B with air‑brake endorsement (Primo Brands can assist with obtaining the CDL where available).
• Service‑oriented with strong face‑to‑face sales skills.
• Ability to work independently, efficiently, and in various weather conditions.
• Strong customer interaction skills in diverse settings.
• Physical ability to lift and carry an average of 250+ units per day (each up to 60 lb.) using appropriate handling tools, with or without reasonable accommodation.
• Ability to meet physical demands including sitting, standing, walking, lifting, stooping, bending, squatting, pushing, pulling, and climbing in and out of a commercial vehicle 40‑55 times per day.
• Willingness to work an average 45‑hour week or more, with variable start/end times.
• Ability to obtain a DOT medical card.
• Clean driving record (no more than 1 license in the past 3 years, no suspensions, revocations, or cancellations; ≤ 2 moving violations; no reckless driving; no major offenses such as DUI/DWI, at‑fault fatal accident, etc., in the past 3 years).
• Must be 21 years of age or older (DOT requirement).
• Strong English language skills for effective communication with customers and team members.

Benefits

• Medical, prescription, dental, and vision coverage.
• Flexible Spending Accounts (FSA) for health and dependent care.
• Health Savings Account (HSA) option.
• 401 K with 5 % company match.
• Employee Stock Purchase Plan (ESPP).
• Life insurance, short‑ and long‑term disability, critical illness, hospital indemnity, accident insurance, and spouse/domestic‑partner/child life insurance.
• Employee discounts on auto, home, and pet insurance.
• Tuition reimbursement.
• Paid vacation, sick time, 9 paid holidays, and 3 floating holidays.
• Paid parental leave (birth, adoption, foster care).
• Legal services, identity‑theft protection, employee assistance program (EAP), adoption reimbursement benefit, FEDlogic, and commuter benefits.

Pay

Base salary $56,160 per year plus customer tips (paid weekly). Sign‑on bonus of $2,000 payable after 90 days for new hires who have not previously been employed by Primo Brands or its affiliates.

Schedule

Monday – Friday, with Saturdays as needed based on business needs. Start time between 6 am – 7 am, continuing until the workload is completed. Average work week is 45 hours or more.