Route Service Delivery Driver Non CDL

About the role

Route Service Delivery Driver at Primo Brands provides premium customer service to residential, commercial, and retail customers, accelerates growth through upselling, manages account information, and works safely while operating a Commercial Motor Vehicle (CMV). Reporting location: Northumberland, PA. Primo Brands offers an extensive portfolio including billion‑dollar brands Poland Spring® and Pure Life®, premium brands like Saratoga® and Mountain Valley®, regional leaders such as Arrowhead®, Deer Park®, Ice Mountain®, Ozarka®, and Zephyrhills®, purified brands Primo Brands® and Sparkletts®, and flavored/enhanced brands like Splash® and AC+ION®. The company also provides direct‑to‑consumer offerings and innovative water dispensers through Water Direct, Water Exchange, and Water Refill.

Responsibilities

• Provide premium customer service to residential, commercial, and retail customers.
• Accelerate growth through upselling additional products and services.
• Manage account information including cash and receipts.
• Work safely while operating a commercial vehicle.
• Provide professional water dispenser cleaning services to customers adhering to a strict quality process.

Skills

• Safety focus: operate a commercial vehicle safely, follow defined safe work practices, complete DOT required documentation daily, adhere to safety policies (no electronic device use while driving, report incidents).
• Service orientation: be courteous, outgoing, maintain professional image, meet customer preferences, deliver correct products on schedule.
• Selling skills: adhere to pricing and promotion guidelines, upsell additional products/services, achieve monthly customer acquisition goals.
• Ability to work independently, efficiently, in various weather conditions.
• Ability to lift and carry an average of 250+ units per day, each up to 60 lbs., using appropriate tools.
• Ability to meet physical demands: sitting, standing, walking, lifting, stooping, bending, squatting, pushing, pulling.
• Ability to climb in and out of a commercial vehicle 40‑55 times per day.
• Ability to work an average 45‑hour week or more, with variable start/end times.
• Ability to obtain a DOT medical card.
• Clean driving record (as defined).
• Must be 21 years of age or older.
• Strong English language skills for effective communication.

Qualifications

• High School Diploma, GED, or equivalent work experience.
• Ability to secure and/or maintain a CDL Class B with airbrake endorsement (for applicable CDL positions).
• Service‑oriented with strong face‑to‑face sales skills.

Benefits

• Health benefits: medical, prescription, dental, vision, flexible spending account (FSA), dependent care FSA, health savings account (HSA).
• Retirement/investing: 401K with a 5% match, Employee Stock Purchase Plan (ESPP).
• Insurance: employee life insurance, short‑ and long‑term disability, critical illness, hospital indemnity, accident insurance, spouse/domestic partner/child life insurance, accidental death and dismemberment.
• Other benefits: employee discounts on auto, home, and pet insurance; tuition reimbursement; paid vacation and sick time; 9 paid holidays and 3 paid floating holidays; paid leave for birth, adoption, or foster care; legal services; identity theft protection; employee assistance program (EAP); adoption reimbursement benefit; FEDlogic; commuter benefits.

Pay

$56,160 annually + customer tips (paid weekly)

Schedule

Monday – Friday (Saturdays dependent on business needs); start time between 6 am – 7 am until workload completed.