Route Sales & Service Apprentice

About the role

The perfect candidate loves people, is sales oriented and can successfully perform inspection, installation, testing, service, and repairs required on fire extinguishers, exit/emergency lights, and life safety general products. This is a great opportunity to start your career in fire protection and train with other experienced technicians in the trade. This is a fast-paced and demanding role with high visibility within the company.

Responsibilities

• Learn how to inspect, test, service, and repair fire extinguishers, exit/emergency lights, and general life safety products
• Troubleshoot and perform service and repair of fire extinguishers, exit/emergency lights, and general life safety products
• Train on how to record and document inspections, repairs, discrepancies, and recommendations either electronically or manually
• Maintain a good positive relationship with the customer and pass on information to the appropriate personnel for follow up, quotes, questions, or concerns
• Spend time with our shop technicians learning how to recharge extinguishers and properly stock trucks
• Maintain equipment and tools necessary to safely perform job
• Evaluate customer site for additional equipment and services that customer may require
• Work in compliance with the Company's safety program
• Observe how to properly discuss deficiencies noted with customer, explaining the problem and its resolution
• May be required to work nights, weekends, and/or holidays

Qualifications

• Must possess the ability to calculate basic math including fractions, decimals and percentages
• Must possess the knowledge and ability to understand and operate basic computer functions, operating systems and software applications such as Windows, Word, Apple IOS, Android and Outlook
• In addition, required to learn and use industry specific devices and software
• Must currently have a valid U.S. driver's license
• Previous experience working a business-to-business route which requires upselling and heavy customer interaction
• Experience in a related skilled trade
• Acute attention to detail
• Strong mechanical and technical aptitude
• Highly organized and detail-oriented
• Problem-solving skills
• Excellent verbal and written communication and interpersonal skills