Jobs · Sales · Michigan

Route Sales & Service Apprentice

CertaSite · Kalamazoo, MI · 6 days ago
On-siteSalesFull-time

About the role

The perfect candidate loves people, is sales oriented and can successfully perform inspection, installation, testing, service, and repairs required on fire extinguishers, exit/emergency lights, and life safety general products. This is a great opportunity to start your career in fire protection and train with other experienced technicians in the trade.

Responsibilities

  • Learn how to inspect, test, service, and repair fire extinguishers, exit/emergency lights, and general life safety products
  • Troubleshoot and perform service and repair of fire extinguishers, exit/emergency lights, and general life safety products
  • Train on how to record and document inspections, repairs, discrepancies, and recommendations either electronically or manually
  • Maintain a good positive relationship with the customer and pass on information to the appropriate personnel for follow up, quotes, questions, or concerns
  • Spend time with our shop technicians learning how to recharge extinguishers and properly stock trucks
  • Maintain equipment and tools necessary to safely perform job
  • Evaluate customer site for additional equipment and services that customer may require
  • Work in compliance with the Company's safety program
  • Observe how to properly discuss deficiencies noted with customer, explaining the problem and its resolution
  • May be required to work nights, weekends, and/or holidays depending on work location

Qualifications

  • Must possess the ability to calculate basic math including fractions, decimals and percentages
  • Must possess the knowledge and ability to understand and operate basic computer functions, operating systems and software applications such as Windows, Word, Apple IOS, Android and Outlook
  • Must currently have a valid U.S. driver's license
  • Previous experience working a business-to-business route which requires upselling and heavy customer interaction
  • Experience in a related skilled trade
  • Acute attention to detail
  • Strong mechanical and technical aptitude
  • Highly organized and detail-oriented
  • Problem-solving skills
  • Excellent verbal and written communication and interpersonal skills

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