Route Sales & Service Apprentice
CertaSite · Kalamazoo, MI · 6 days ago
On-siteSalesFull-time
About the role
The perfect candidate loves people, is sales oriented and can successfully perform inspection, installation, testing, service, and repairs required on fire extinguishers, exit/emergency lights, and life safety general products. This is a great opportunity to start your career in fire protection and train with other experienced technicians in the trade.
Responsibilities
- Learn how to inspect, test, service, and repair fire extinguishers, exit/emergency lights, and general life safety products
- Troubleshoot and perform service and repair of fire extinguishers, exit/emergency lights, and general life safety products
- Train on how to record and document inspections, repairs, discrepancies, and recommendations either electronically or manually
- Maintain a good positive relationship with the customer and pass on information to the appropriate personnel for follow up, quotes, questions, or concerns
- Spend time with our shop technicians learning how to recharge extinguishers and properly stock trucks
- Maintain equipment and tools necessary to safely perform job
- Evaluate customer site for additional equipment and services that customer may require
- Work in compliance with the Company's safety program
- Observe how to properly discuss deficiencies noted with customer, explaining the problem and its resolution
- May be required to work nights, weekends, and/or holidays depending on work location
Qualifications
- Must possess the ability to calculate basic math including fractions, decimals and percentages
- Must possess the knowledge and ability to understand and operate basic computer functions, operating systems and software applications such as Windows, Word, Apple IOS, Android and Outlook
- Must currently have a valid U.S. driver's license
- Previous experience working a business-to-business route which requires upselling and heavy customer interaction
- Experience in a related skilled trade
- Acute attention to detail
- Strong mechanical and technical aptitude
- Highly organized and detail-oriented
- Problem-solving skills
- Excellent verbal and written communication and interpersonal skills