Route Sales Representative

Classification: Exempt for Commission / Non-Exempt for Hourly. This position reports to the District Manager.

About the role

The Route Sales Representative supports the Service Departments in meeting customer needs through up-selling, cross-selling, and providing excellent customer service.

Responsibilities

• Prospect and engage new customers within assigned routes, referring qualified leads to the Sales Department
• Provide outstanding customer service to build loyalty and strong relationships
• Communicate with decision-makers and proactively resolve service concerns
• Follow Service SOPs for installations, deliveries, and account management
• Maintain accurate inventories, route books, and customer files
• Handle customer payments, credits, and change orders accurately
• Monitor accounts and report customer feedback or competitive activity
• Upsell services, promote products, and refer leads to Sales Consultants
• Conduct daily vehicle inspections and maintain truck cleanliness
• Load/unload products and move carts up to 500 lbs. and lift up to 75 lbs.
• Ensure compliance with company policies, safety standards, and dress code
• Collaborate with service, sales, and operations teams as a reliable relief driver

Requirements

• Have and maintain a valid Driver’s License, CDL when applicable, and be 21 years or older
• Maintain a driving record free of chargeable accidents, speeding, safety, or other violations
• Excellent verbal and written communication skills in English; comprehend and follow direction
• Two years of relevant experience in sales, customer service, delivery, or public-facing work
• Support other service team members where required

Work Environment

• Accurately recognize colors and sizes
• Stoop, pull, push, reach overhead, lift up to 75 lbs., and move loaded carts up to 500 lbs.
• Daily travel, operating vehicles on public roads, in and out of customer locations, loading areas of industrial laundry facilities, service centers, or depots
• Work in indoor and outdoor areas of industrial laundry facilities

Benefits

• Medical, Dental, Vision, and FSA/HSA
• Life Insurance, Disability Insurance
• Vacation, Sick Time, Holidays
• Employee Assistance Program (EAP)

Benefits may vary for positions covered by a collective bargaining agreement. For a general description of benefits, visit alsco.com/benefits.

About Us

We are Alsco Uniforms. Since 1889, we’ve been committed to our customers, pioneering the uniform and linen rental industry and growing into a global leader serving over 350,000 customers across 13 countries. We provide exceptional service and create solutions that strengthen our customers’ operations. At Alsco, our diverse workforce drives performance, innovation, and exceptional service. We offer competitive compensation, benefits, and ongoing opportunities for growth.