Route Sales Representative 4 10 Hourly

About the role

The Route Sales Representative supports the Service Departments in meeting customers' needs through up-selling, cross-selling, and providing excellent customer service. This position reports to the District Manager.

Responsibilities

• Possess and maintain a valid Driver's License, CDL when applicable, and be 21 years or older.
• Maintain a driving record free of chargeable accidents, speeding, safety or other violations.
• Communicate with decision-makers and proactively resolve service concerns.
• Follow Service SOPs for installations, deliveries, and account management.
• Maintain accurate inventories, route books, and customer files.
• Handle customer payments, credits, and change orders accurately.
• Monitor accounts and report customer feedback or competitive activity.
• Upsell services, promote products, and refer leads to Sales Consultants.
• Conduct daily vehicle inspections and maintain truck cleanliness.
• Unload products and move carts up to 500 lbs. and lift up to 75 lbs.
• Ensure compliance with company policies, safety standards, and dress code.
• Collaborate with service, sales, and operations teams as a reliable relief driver.

Requirements

• Two years of relevant experience in sales, customer service, delivery, or public facing work.
• Support for other service team members where required.

Qualifications

• Accurately recognize colors and sizes.
• Stoop, pull, push, reach overhead, lift up to 75 lbs. and move loaded carts up to 500 lbs.
• Daily travel, operating vehicles on public roads, in and out of customer locations, loading areas of industrial laundry facilities, service centers, or depot.
• Indoor and outdoor areas of industrial laundry facilities.

Skills

• Customer Service
• Preferred Sales Behaviors
• Team Player: Works well as a member of a group
• Enthusiastic: Shows intense and eager enjoyment and interest
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Benefits

• Medical, Dental, Vision, and FSA/HSA
• Life Insurance, Disability Insurance
• Vacation, Sick Time, Holidays
• Employee Assistance Program (EAP)

Pay

Commensurate with experience.

Schedule

N/A