Route Relief Utility Driver

Job Summary

The Route Relief/Utility RSR supports the Service Department in meeting customers' needs through up-selling/cross-selling and providing superior customer service. Main duties include covering routes, performing service-related tasks, assisting in rush deliveries, renewals, audits, and training. Reports to the District Manager.

Essential Functions

• Perform all responsibilities of a Route Sales Representative and related tasks.
• Learn and support all routes.
• Run routes as needed for holidays, vacations, or other vacancies.
• Absorb and assist in rush deliveries, renewals, audits, and any other tasks assigned by supervision.
• Solicit new customers, up-sell/cross-sell, sample all lines of service or product, and ensure a profitable product mix.
• Participate in promotions and contests, training, and audits.
• Follow company policies/procedures regarding new customers, managing customer needs, and all aspects of service.
• Build relationships, communicate openly, educate customers, and proactively resolve concerns in cooperation with supervision.
• Safely operate a delivery vehicle on each trip, following all applicable laws and company policy.
• Maintain vehicle cleanliness and perform regular vehicle inspections.
• Handle and process customer payments.
• Keep route paperwork current.
• Ensure timely and correct deliveries of complete textile loads, pick up soiled textiles, and maintain proper inventories in accounts.
• Service items such as facility maintenance products.
• Monitor and report competitive activity.
• Ensure service agreements are current and renewed.
• Return from route and offload soiled textiles in the receiving area of the facility.
• Accurately prepare route paperwork and follow check-in procedures.
• Follow written and verbal instructions and perform other tasks as directed by supervision.
• Support other service personnel as required by supervision.

Qualifications

• Valid Drivers License, CDL when applicable, and be 21 years or older.
• Maintain a driving record free of chargeable accidents, speeding, safety or other violations.
• Demonstrate excellent skills in the operation of vehicles and verifiable minimum one year experience of safe and successful driving.
• Demonstrate excellent skills in customer service and route sales.
• Excellent verbal/written communication skills in English, comprehend and follow direction, and good time management skills and team player.
• Recognize colors, sizes, and types of product and count, add, and subtract accurately.
• High School graduation or similar experience.

Additional Functions

Support other service personnel as required by supervision.

Qualifications

• Have and maintain a valid Drivers License, CDL when applicable and be 21 years or older.
• Maintain a driving record free of chargeable accidents, speeding, safety or other violations.
• Demonstrate excellent skills in the operation of vehicles and verifiable minimum one year experience of safe and successful driving.
• Demonstrate excellent skills in customer service and route sales.
• Excellent verbal/written communication skills in English, comprehend and follow direction, and good time management skills and team player.
• Recognize colors, sizes, and types of product and count, add, and subtract accurately.

Benefits

Our Full-time Employees Enjoy:

• Medical, Dental, Vision
• Life Insurance
• Disability Insurance
• Vacation
• Sick Time
• Holidays
• Choice of Global Cash Card or Direct Deposit
• Career Advancement
• Learning & Development Opportunities
• Inclusive and Diverse Team Environment

Company Information

Alsco is an Affirmative Action/Equal Employment Opportunity Employer. Revised: 04/29/22