Route Relief Sales Representative
About the role
At Community Coffee, every cup tells a story. As America’s #1 family-owned and operated retail coffee brand, we blend cherished traditions with innovative thinking to create a dynamic, fast-paced environment that’s as energizing as our coffee. Here, you’ll thrive in a setting that challenges you to grow professionally while making a meaningful impact every day. Join our family and transform your passion for coffee into a rewarding career—where every day is an opportunity to craft exceptional experiences and build lasting connections.
The Route Relief Sales Representative supports the Sales Manager by planning and executing relief for assigned routes. This role ensures uninterrupted service to customers by delivering products, maintaining inventory, and promoting customer satisfaction in the absence of the regular Route Sales Representative.
Our Values: Champion People, Inspire Creativity, Wow Our Customers, Serve Our Communities, Win Together.
Responsibilities
- Collaborate with the Sales Manager to plan route relief schedules in advance.
- Deliver products, equipment, and supplies to existing customers during assigned relief periods.
- Solicit additional product purchases from current customers to drive sales.
- Collect customer payments and manage daily route bank deposits.
- Load and maintain accurate truck inventory for each customer visit.
- Maintain product freshness and appropriate shelf presentation.
- Ensure high levels of customer satisfaction through consistent service and support.
- Maintain and service coffee brewing equipment at customer locations.
- Record and update accurate sales, inventory, and delivery information.