Rotating Assistant Property Manager (Sterling Lofts)

Responsibilities

• Monitor collections, post rent payments, enforce the collection policy and initiate legal action when required
• Facilitate all aspects of apartment leasing: touring with prospective residents, processing applications, recertifications and negotiating lease renewals
• Provide exceptional customer service, respond timely to resident issues and complaints, and promote positive resident relations
• Under the supervision of the Property Manager, assist in all facets of physical and financial Management as needed and assigned
• Act as Property Manager in absence of the Manager for specified amounts of time
• Prepare financial reports for the Property Manager as well as resident correspondence, and recertification notices
• Monitor the flow of accounts payable from issuing purchase orders to processing invoices

Requirements

• High School diploma or GED
• Minimum of 1 year of tax credit experience, including hands-on file processing
• At least 1 year of leasing experience, including conventional and tax credit
• Less than 1 year of supervisory experience
• Ability to lead and manage leasing and renewal activity
• Current driver's license in good standing and ability to meet the driving records standards outlined in the Company Safe Vehicular Operations Policy
• Experience with various computer systems, including Microsoft Office and Excel
• Solution-oriented with strong problem-solving skills
• Outstanding verbal and written communication skills
• Excellent customer service skills
• Superb attention to detail
• Willingness to learn and be trained
• Ability to multi-task in a fast-paced office environment
• Ability to work with a diverse group of people and personalities

Preferred Qualifications

• Associate's degree
• Experience with OneSite, Yardi or RealPage property management software