Rooms PM Engineer

About the Resort

South Florida’s beacon of hospitality, Pier Sixty-Six Resort, has returned to Fort Lauderdale. The lush 32-acre waterfront enclave features 325 guest rooms, suites, and villas, plus an exclusive collection of 91 Private Resort Residences, 12 restaurants and lounges, a luxurious spa, curated pool options, and a waterfront promenade with retail and dining. Every space is impeccably designed to inspire and relax, offering exceptional service and refined touches for truly extraordinary experiences. The resort will employ over 600 diverse and talented team members to create a new legacy of memorable guest experiences and stellar service.

We aspire to create a caring culture with state-of-the-art facilities, a first-class employee dining room, and a focus on individual welfare and wellbeing. Pier Sixty-Six invites dedicated, energetic, and polished hospitality enthusiasts to join our team, offering highly competitive wages, comprehensive benefits, and a culture that honors and respects you.

Responsibilities

• Conduct routine inspections and perform preventative maintenance on all features including HVAC, lighting fixtures, and bathroom amenities to ensure everything is in excellent working condition.
• Address and rectify minor damages such as scratches, dents, malfunctioning hardware, and cosmetic issues in furnishings and fixtures.
• Update and maintain detailed logs of maintenance activities, flagging any recurrent issues or significant damages that require more extensive repair.
• Ensure all guest amenities are stocked and presented according to luxury standards, including toiletries, minibar items, and stationery.
• Comply with all safety and cleanliness protocols, maintaining a clean work environment during and after tasks.
• Regularly verify that electronics and digital interfaces function seamlessly, providing a hassle-free technological experience for guests.
• Respond to guest complaints or issues regarding room maintenance swiftly, ensuring minimal disruption to their stay.
• Maintain a professional demeanor and appearance, reflecting the property’s commitment to high-quality guest experiences.
• Engage in continuous learning about new maintenance techniques and tools to enhance efficiency and effectiveness.
• Participate in regular training sessions on guest service excellence and maintenance standards.
• Adhere to environmental policies by minimizing waste and efficiently managing resources like water and electricity during maintenance tasks.
• Perform additional tasks assigned by supervisor.

Standards for Excellence: Maintenance tasks should be performed discreetly and efficiently, aiming to resolve issues without impacting the guest's comfort or schedule.

Requirements

• High school diploma or equivalent.
• Proven experience in a maintenance role within a luxury hotel or similar high-end hospitality environment.
• Extensive knowledge of building systems including electrical, plumbing, and HVAC, with relevant certifications preferred.
• Demonstrated ability to handle and prioritize multiple tasks in a fast-paced, luxury environment.
• Strong problem-solving skills and attention to detail.
• Excellent interpersonal and communication skills to interact effectively with guests and team members.
• Commitment to exceptional guest service, always striving to exceed guest expectations.

Working Conditions

• Willingness to work a flexible schedule, including nights, weekends, and holidays, to accommodate the needs of a 24/7 hotel operation.
• Physical ability to perform tasks requiring lifting, climbing, and manual dexterity.
• Additional language skills are a definite asset for career growth.

Benefits

• Group medical, dental, vision, life, and disability benefits.
• Participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement.
• An employee assistance program.
• Paid time off and sick time.
• Participation in a 401(k) plan with a company match.
• Complimentary team member meals.
• Complimentary room nights at CoralTree Hospitality managed properties.