Rooms Guest Service - Bellperson/ Valet

Bell Person/ Valet

Drive shuttle bus to and from designated destinations in a timely manner.
Apply knowledge of commercial driving and skills in maneuvering vehicle at varying speed in difficult situations, such as inclement weather and heavy traffic.
Greet guests and provide on boarding assistance.
Ensure cleanliness of the vehicle; including interior and exterior.
Inspect vehicle daily and report any damage or safety concerns immediately to management.
Maintain accurate log of vehicle maintenance.
Report any safety concern immediately to management.
Maintain accurate log of services rendered.
Create memorable experience during transportation service.
Maintain 4-Star/4-Diamond standards of guest service.
Accept other special duties as requested by management.

Affordably assist in keeping front entrance clean and tidy.
Understand all emergency procedures.
Understand all amenities and services offered at the Hotel and local area.
Understand all Moments of Service scenarios.

Qualifications

• Customer Service Oriented
• Must be 21 years or older
• Must pass pre-employment drug screen
• Outgoing, friendly personality
• Valid Class C North Carolina License required
• Flexible schedule; including days, nights, weekends, and holidays
• Ability to lift 50 lbs.
• Ability to sit or stand for long periods of time
• Ability to bend in order to lift heavy items

Essential Job Functions

Drive shuttle bus to and from designated destinations in a timely manner.
Apply knowledge of commercial driving and skills in maneuvering vehicle at varying speed in difficult situations, such as inclement weather and heavy traffic.
Greet guests and provide on boarding assistance.
Ensure cleanliness of the vehicle; including interior and exterior.
Inspect vehicle daily and report any damage or safety concerns immediately to management.
Maintain accurate log of vehicle maintenance.
Report any safety concern immediately to management.
Maintain accurate log of services rendered.
Create memorable experience during transportation service.
Maintain 4-Star/4-Diamond standards of guest service.
Accept other special duties as requested by management.

Affordably assist in keeping front entrance clean and tidy.
Understand all emergency procedures.
Understand all amenities and services offered at the Hotel and local area.
Understand all Moments of Service scenarios.

Physical Requirements

• Stand or walk for an extended period or for an entire work shift.
• Requires repetitive motion.
• Move, bend, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.

Working Environment

• Interior of hotel
• Outdoors in drive and parking area.
• Occasional travel around property with exposure to outside weather conditions.
• Exposure to hazardous chemicals

Tools & Equipment

• Radio
• Computer
• Printer
• Copier
• Telephone

Pay

Salary for this position starts at (based on experience): $16.00/hour.

Benefits

• Medical, Dental, Vision and other healthcare benefits
• Paid Maternity Leave
• 401k
• Paid Time Off Accrual

About the Role

The Omni Viking Lakes Hotel is a substantial part of the 200-acre Viking Lakes mixed-use development, located near downtown Minneapolis and St. Paul, the Mall of America and airport. The hotel features more than 35,000 square feet of indoor and outdoor meeting and pre-function space, including a 7,500-square-foot ballroom, a 4,410-square-foot event center and six two-story hospitality lounges for groups and meeting planners to utilize. From small board meetings, conferences and large galas or special events to Sunday football tailgates and more, the Omni Viking Lakes Hotel accommodates groups of all sizes with its robust meetings offerings, multiple food and beverage venues, a signature spa and state-of-the-art fitness facilities.

Omni Viking Lakes Hotel is Seeking a Bell Person/ Valet

This role will be staged at the entrance of the resort where they will greet guests, creating a memorable first impression. In addition when needed, transport hotel guests to designated destinations around the property and surrounding areas of the hotel. This position is AM & mid day shifts.

About the Company

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is The Law poster is available using the following link: EEOC is the Law Poster. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.