Rooms Controller

About the role

A Rooms Controller is needed to oversee room assignments, coordinate guest preferences, and support front office operations.

Responsibilities

• Oversee daily room assignments for all guest arrivals, VIPs, special requests, and returning guests
• Cook up a smooth ride by coordinating closely with Front Desk, Housekeeping, and Engineering to ensure timely room readiness
• Pre-block VIP and special request rooms using arrival reports and group information
• Review and resolve duplicate reservations, no-shows, and due-outs daily
• Monitor and update Out-of-Order and Out-of-Service room statuses
• Track and process amenity requests (rollaways, microwaves, cribs, etc.) and ensure accurate billing
• Maintain a clean and organized back office and ensure readiness of supplies
• Communicate all guest preferences, special services, and group requirements clearly to operations teams
• Aid Front Desk during high-traffic periods and provide guest service support as needed
• Prepare and distribute daily reports including occupancy, arrivals, departures, and group status
• Forecast room availability up to three days in advance and help manage overbooking risk
• Assist with remote or group check-ins, rooming lists, and special block arrangements
• Communicate all guest preferences, special services, and group requirements clearly to operations teams
• Aid Front Desk during high-traffic periods and provide guest service support as needed
• Prepare and distribute daily reports including occupancy, arrivals, departures, and group status
• Forecast room availability up to three days in advance and help manage overbooking risk
• Assist with remote or group check-ins, rooming lists, and special block arrangements
• Communicate all guest preferences, special services, and group requirements clearly to operations teams
• Aid Front Desk during high-traffic periods and provide guest service support as needed
• Prepare and distribute daily reports including occupancy, arrivals, departures, and group status
• Forecast room availability up to three days in advance and help manage overbooking risk
• Assist with remote or group check-ins, rooming lists, and special block arrangements
• Communicate all guest preferences, special services, and group requirements clearly to operations teams
• Aid Front Desk during high-traffic periods and provide guest service support as needed
• Prepare and distribute daily reports including occupancy, arrivals, departures, and group status
• Forecast room availability up to three days in advance and help manage overbooking risk
• Assist with remote or group check-ins, rooming lists, and special block arrangements
• Communicate all guest preferences, special services, and group requirements clearly to operations teams
• Aid Front Desk during high-traffic periods and provide guest service support as needed
• Prepare and distribute daily reports including occupancy, arrivals, departures, and group status
• Forecast room availability up to three days in advance and help manage overbooking risk
• Assist with remote or group check-ins, rooming lists, and special block arrangements
• Communicate all guest preferences, special services, and group requirements clearly to operations teams
• Aid Front Desk during high-traffic periods and provide guest service support as needed
• Prepare and distribute daily reports including occupancy, arrivals, departures, and group status
• Forecast room availability up to three days in advance and help manage overbooking risk
• Assist with remote or group check-ins, rooming lists, and special block arrangements
• Communicate all guest preferences, special services, and group requirements clearly to operations teams
• Aid Front Desk during high-traffic periods and provide guest service support as needed
• Prepare and distribute daily reports including occupancy, arrivals, departures, and group status
• Forecast room availability up to three days in advance and help manage overbooking risk
• Assist with remote or group check-ins, rooming lists, and special block arrangements
• Communicate all guest preferences, special services, and group requirements clearly to operations teams
• Aid Front Desk during high-traffic periods and provide guest service support as needed
• Prepare and distribute daily reports including occupancy, arrivals, departures, and group status
• Forecast room availability up to three days in advance and help manage overbooking risk
• Assist with remote or group check-ins, rooming lists, and special block arrangements
• Communicate all guest preferences, special services, and group requirements clearly to operations teams
• Aid Front Desk during high-traffic periods and provide guest service support as needed
• Prepare and distribute daily reports including occupancy, arrivals, departures, and group status
• Forecast room availability up to three days in advance and help manage overbooking risk
• Assist with remote or group check-ins, rooming lists, and special block arrangements
• Communicate all guest preferences, special services, and group requirements clearly to operations teams
• Aid Front Desk during high-traffic periods and provide guest service support as needed
• Prepare and distribute daily reports including occupancy, arrivals, departures, and group status
• Forecast room availability up to three days in advance and help manage overbooking risk
• Assist with remote or group check-ins, rooming lists, and special block arrangements
• Communicate all guest preferences, special services, and group requirements clearly to operations teams
• Aid Front Desk during high-traffic periods and provide guest service support as needed
• Prepare and distribute daily reports including occupancy, arrivals, departures, and group status
• Forecast room availability up to three days in advance and help manage overbooking risk
• Assist with remote or group check-ins, rooming lists, and special block arrangements
• Communicate all guest preferences, special services, and group requirements clearly to operations teams
• Aid Front Desk during high-traffic periods and provide guest service support as needed
• Prepare and distribute daily reports including occupancy, arrivals, departures, and group status
• Forecast room availability up to three days in advance and help manage overbooking risk
• Assist with remote or group check-ins, rooming lists, and special block arrangements
• Communicate all guest preferences, special services, and group requirements clearly to operations teams
• Aid Front Desk during high-traffic periods and provide guest service support as needed
• Prepare and distribute daily reports including occupancy, arrivals, departures, and group status
• Forecast room availability up to three days in advance and help manage overbooking risk
• Assist with remote or group check-ins, rooming lists, and special block arrangements
• Communicate all guest preferences, special services, and group requirements clearly to operations teams
• Aid Front Desk during high-traffic periods and provide guest service support as needed
• Prepare and distribute daily reports including occupancy, arrivals, departures, and group status
• Forecast room availability up to three days in advance and help manage overbooking risk
• Assist with remote or group check-ins, rooming lists, and special block arrangements
• Communicate all guest preferences, special services, and group requirements clearly to operations teams
• Aid Front Desk during high-traffic periods and provide guest service support as needed
• Prepare and distribute daily reports including occupancy, arrivals, departures, and group status
• Forecast room availability up to three days in advance and help manage overbooking risk
• Assist with remote or group check-ins, rooming lists, and special block arrangements
• Communicate all guest preferences, special services, and group requirements clearly to operations teams
• Aid Front Desk during high-traffic periods and provide guest service support as needed
• Prepare and distribute daily reports including occupancy, arrivals, departures, and group status
• Forecast room availability up to three days in advance and help manage overbooking risk
• Assist with remote or group check-ins, rooming lists, and special block arrangements
• Communicate all guest preferences, special services, and group requirements clearly to operations teams
• Aid Front Desk during high-traffic periods and provide guest service support as needed
• Prepare and distribute daily reports including occupancy, arrivals, departures, and group status
• Forecast room availability up to three days in advance and help manage overbooking risk
• Assist with remote or group check-ins, rooming lists, and special block arrangements
• Communicate all guest preferences, special services, and group requirements clearly to operations teams
• Aid Front Desk during high-traffic periods and provide guest service support as needed
• Prepare and distribute daily reports including occupancy, arrivals, departures, and group status
• Forecast room availability up to three days in advance and help manage overbooking risk
• Assist with remote or group check-ins, rooming lists, and special block arrangements
• Communicate all guest preferences, special services, and group requirements clearly to operations teams
• Aid Front Desk during high-traffic periods and provide guest service support as needed
• Prepare and distribute daily reports including occupancy, arrivals, departures, and group status
• Forecast room availability up to three days in advance and help manage overbooking risk
• Assist with remote or group check-ins, rooming lists, and special block arrangements
• Communicate all guest preferences, special services, and group requirements clearly to operations teams
• Aid Front Desk during high-traffic periods and provide guest service support as needed
• Prepare and distribute daily reports including occupancy, arrivals, departures, and group status
• Forecast room availability up to three days in advance and help manage overbooking risk
• Assist with remote or group check-ins, rooming lists, and special block arrangements
• Communicate all guest preferences, special services, and group requirements clearly to operations teams
• Aid Front Desk during high-traffic periods and provide guest service support as needed
• Prepare and distribute daily reports including occupancy, arrivals, departures, and group status
• Forecast room availability up to three days in advance and help manage overbooking risk
• Assist with remote or group check-ins, rooming lists, and special block arrangements
• Communicate all guest preferences, special services, and group requirements clearly to operations teams
• Aid Front Desk during high-traffic periods and provide guest service support as needed
• Prepare and distribute daily reports including occupancy, arrivals, departures, and group status
• Forecast room availability up to three days in advance and help manage overbooking risk
• Assist with remote or group check-ins, rooming lists, and special block arrangements
• Communicate all guest preferences, special services, and group requirements clearly to operations teams
• Aid Front Desk during high-traffic periods and provide guest service support as needed
• Prepare and distribute daily reports including occupancy, arrivals, departures, and group status
• Forecast room availability up to three days in advance and help manage overbooking risk
• Assist with remote or group check-ins, rooming lists, and special block arrangements
• Communicate all guest preferences, special services, and