Room Services Manager
About the role
Four Seasons Hotel and Private Residences New Orleans is seeking candidates to join their dynamic In-Room Dining team as their In-Room Dining Manager.
As the In-Room Dining Manager, you will plan, organize, and lead the In-Room Dining team to deliver a seamless and elevated guest experience. You will collaborate closely with cross-functional teams to deliver a thoughtfully curated experience for our guests.
Responsibilities
- Select, train, evaluate, and lead In-Room Dining employees and supervisors, fostering a high-performance team that upholds cultural and service standards.
- Oversee daily operations and operational planning for the outlet.
- Maintain a visible presence within the operation, recognize team performance, foster positive guest relations, and effectively address guest, client, and group concerns, complaints, or special requests.
- Manage labor and operating expenses through effective scheduling, budgeting, purchasing, and inventory and cash controls.
Requirements
- 3 to 4 years' experience working in Food & Beverage Management, Room Services and Hotel experience preferred
- Strong interpersonal and communication skills
- Strong Detailed-oriented and organizational skills
- TIPS and ServSafe certifications required
- Work authorization in the United States required
Qualifications
- Strong leadership and management skills
- Ability to work in a fast-paced environment
- Experience with guest relations and problem-solving
- Knowledge of food and beverage services and room service operations
Skills
- Leadership and management skills
- Interpersonal and communication skills
- Detailed-oriented and organizational skills
- TIPS and ServSafe certifications
Benefits
- Rewarding Work Culture
- Excellent Mentoring, Training and Development Opportunities
- World Class Medical, Dental, and Vision Insurance Program
- 401k participation with a company matching program
- Discounted Accommodations at Four Seasons Worldwide after 6 Months
- Holiday and Vacation pay (9 paid Holidays including Mardi Gras)
- Complimentary employee meals prepared by the Four Seasons Culinary Team
- Complimentary dry cleaning of employee uniforms
- Discounted parking near the hotel
- And much more!
Pay
Details about pay are not specified in the job posting.
Schedule
Details about the schedule are not specified in the job posting.
Benefits
Details about benefits are not specified in the job posting.
Company Culture
Four Seasons Hotel and Private Residences New Orleans offers a rewarding work culture, excellent mentoring, training, and development opportunities, world-class medical, dental, and vision insurance programs, a 401k participation with a company matching program, discounted accommodations at Four Seasons Worldwide after 6 months, holiday and vacation pay (9 paid holidays including Mardi Gras), complimentary employee meals prepared by the Four Seasons Culinary Team, complimentary dry cleaning of employee uniforms, and discounted parking near the hotel.
Equal Opportunity Employer
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.