Room Service Server (Part-Time)

About the role

The Four Seasons Hotel Minneapolis seeks a Room Service Server to join its talented team. This position creates seamless and memorable dining experiences for guests in their rooms, ensuring each interaction reflects warmth and professionalism.

What You Will Do

• Deliver food orders including any special needs or requests to the guest in-room
• Check completed kitchen orders with the order taker or guest’s original order; transport items to the guestroom in a timely manner to ensure proper food quality
• Greet guests, describe selected items to the guest using interesting, and vivid descriptions of the each item’s, origin, taste, and preparation methods; communicate options for removal of trays and dishware
• Respond to request for tray removal according to established time standards
• Breakdown, clean and set-up of room service tables, condiment set-ups, flatware, dishware, and room service side stations
• Anticipate guest needs, ascertain satisfaction, and offer suggestions
• Respond urgently and appropriately to guest concerns and requests
• Properly and accurately close guest checks securing room number and signature; properly settle voided checks or complimentary meals
• Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact
• Work harmoniously and professionally with co-workers and supervisors

What You Bring

• A minimum of one year experience in food service
• Excellent English communications skills
• The ability to work a flexible schedule including nights, weekends and holidays
• TIPS & ServSafe certified

We Offer

• Competitive compensation packages
• Comprehensive health and vision insurance (Available to Full-Time employees only)
• Discovery nights at Four Seasons Properties around the globe
• Holiday and vacation pay (Available to Full-Time employees only)
• Daily meals inspired by award-winning chefs
• Complimentary uniforms and uniform care
• Sick pay, disability coverage, and life insurance (Available to Full-Time employees only)
• Parking discounts
• Staff lounge and cafeteria space with city view
• Up to eight weeks of parental leave pay (Available to Full-Time employees only)
• Fur baby insurance
• 401(k) retirement plan
• Discounted accommodations at Four Seasons properties worldwide
• Dental coverage available at a discounted rate (Available to Full-Time employees only)

Learn More

To learn more about Four Seasons Hotel Minneapolis and Four Seasons Hotels & Resorts, visit:

• Instagram: @FSMinneapolis
• Facebook: https://www.facebook.com/FourSeasonsMinneapolis
• LinkedIn: https://www.linkedin.com/company/four-seasons-hotels-and-resorts/jobs/

Who We Are

We Are Four Seasons

Equal Opportunity Employer

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.