Room Service Coordinator, Food and Nutrition, Full Time, First Shift

Responsibilities

• Leads unit personnel on assigned shift.
• Communicates identified problems with respective department leadership, takes an active role in problem solving.
• Oversees the daily work flow duties and ensures services to patients and customers are provided as professionally, accurately and timely as possible.
• Affixes duties/tasks to ensure all are done correctly, timely and efficiently according to policy and procedure.
• Aid with scheduling assignments by covering the schedule or assigning personnel to cover the schedule in a team member absence.
• Performs weekly audits and trains new team members.
• Maintains and completes food service and DHEC reports, records refrigerator/dish room logs daily/weekly/monthly as related to area of work.
• Monitors product dates/Use-By dates to ensure the best quality.

Qualifications

• Excellent Communicator.
• Upholds and enforces excellent patient care/service at all times.
• Is the liaison between the department, patients, customers and departments served in the absence of a supervisor.
• Must be flexible and available to work any shift hours.
• Upholds all DHEC/DNV regulation in regard to food safety, facility upkeep, cleaning and sanitation and monitoring unit personnel in upholding the same.
• Has a thorough knowledge and understanding of the Room Service, Tray Monitor and dish room processes used to achieve courteous and efficient service to patients.
• Has thorough knowledge of patient diets, menu items, and supplements to ensure patients receive accurate meals and nourishments as promptly as possible.
• Ensures soiled trays are removed from patient rooms in a professional and timely manner.