Room Service Attendant, University, Per Diem

About the role

Everyone Is a Caregiver At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Responsibilities

• Delivers patient trays as assigned, including regularly scheduled meals, snacks, floor supplies and NOW trays.
• Assists patients with proper positioning of food tray, reviews menu selections with patient and opening of items as necessary.
• Loads and pushes hot and cold food trucks to and from patient units.
• Transports various related equipment to appropriate areas.
• Loads and operates cart lifts, dumbwaiters and elevators.
• Responsible for completing the menu rounds process for assigned patients to communicate menu system and record menu choices in a timely and efficient manner.
• Adjusts menus accordingly for modified diets.
• Reviews individual diet prescriptions with patients, as applicable.
• Informs patients regarding appropriate food alternatives/options as necessary due to dietary restrictions.
• Retrieves all patient trays and delivers to the main kitchen.
• Cleans and restocks cart.
• Utilizes computerized menu planning system to generate current diet order lists.
• Verifies for accuracy with unit charge nurse and/or designee.

Requirements

• Excellent communication and interpersonal skills.
• Ability to read, write and speak English.
• Ability to perform multiple tasks under time constraints and constant interruption.
• Basic knowledge of unit weights and measures and basic mathematical functions.

Qualifications

• Preferred: High School education or equivalent.
• Preferred: Prior experience in a patient care capacity strongly preferred.

Benefits

This position may have a signing bonus available; eligibility will be confirmed during the interview process.

Pay

Hiring range: $15.00 - $24.58 per hour (based on a full‑time schedule of 40 hours per week). The final offer will vary based on scheduled hours; compensation for part‑time or reduced schedules will be prorated accordingly.

Schedule

Scheduled hours: 24‑30 hours per week, Sunday through Saturday. Shift: 4‑Mixed Shift, 8 hours.