Room Service Attendant

Primary City/State

Casa Grande, Arizona

Department Name

Culinary & Nutrition-Hosp Work Shift: Day

Job Category

Facilities, Environmental Services, and Culinary

About the Role

This position provides patients with menu and/or patient meal service, receives and forwards patient requests and communication to Dietetic Technicians and Dietitians when appropriate. Provides patient meal assembly according to correct quantities. This position strives to provide patient satisfaction regarding food and nutrition services.

Responsibilities

• Votes patients to obtain or discuss menu selections based upon dietary orders.
• Enters or records all daily patient meal selections and preferences for one or more patient units.
• Demonstrates appropriate judgment with modified diets, food and menu knowledge when relating to patients.
• Requests Diet Tech or Dietitian assistance when needed.
• Edits patient menus as required.
• Provides patient meal service which may include setting up tray work stations, preparing/portioning assigned foods according to correct quantities, and/or assembling patient trays.
• Delivers and serves meals while making independent judgments about special requests, snacks and nourishments.
• Provides excellent customer service on the phone or in person and resolves customer complaints effectively and efficiently.
• Maintains food handling and sanitation standards to meet licensing agency requirements.

Requirements

• Reading, writing and mathematical skills.
• Skills and knowledge of nutrition services as typically gained through one to two years of related experience.
• The food handlers' card is required within 30 days of hire.
• Effective interpersonal communication skills and a friendly customer service attitude.
• The ability to follow instructions and safety guidelines for working with cleaning chemicals, as well as the ability to learn and work with business computer software and point of sale systems.
• The ability to learn food handling regulations and pass certification tests as required.
• Demonstrated effective customer service skills.

Qualifications

• High school diploma/GED or equivalent working knowledge.
• Understanding of nutrition services, common modified diets, and portion measures.
• Bilingual skills preferred in some assignments.

Skills

Requires reading, writing and mathematical skills. Skills and knowledge of nutrition services as typically gained through one to two years of related experience.

Benefits

Top Pay, Excellent Benefits & Fantastic Growth Opportunity!

Pay

Top Pay

Schedule

Full time, day shift position, 40 hours a week, 7:30am-6:30pm. Weekends are required (work two weekends and get one off) as well as Holiday rotation. You will enjoy an additional $1/hour weekend shift differential for all weekend shifts!

Benefits

Commensurate with experience