Room Service Assistant - South University - PT

Facility: Sanford South University Medical Center
Location: Fargo, ND
Shift: Varies

About the role

Performs a variety of duties involved with food service for patients. This position offers flexible scheduling in a fast-paced work environment. Works every other weekend and rotating holidays.

Responsibilities

• Serves meals and snacks to patients in a professional manner.
• Ensures rotation of floor supplies and maintains supplies up to PAR (Periodic Automatic Replenishment) levels.
• Delivers appropriate room service menus to patients, instructing patients on meal ordering systems.
• Assesses patients’ ability to utilize the meal order system.
• Communicates effectively, timely, and often with nursing staff, nutrition techs, dietitians, and call center staff.
• Uses computerized diet sheets, accesses patient computer system, and retrieves completed meals from patients' rooms to record intake and calorie count information.
• Maintains compliance with all Hazardous Analysis and Critical Control Point (HACCP) guidelines.
• Obtains, transcribes, and processes meal orders from patients and visitors over the telephone, verifying that meal orders meet diet order parameters.
• Provides appropriate menu for diet.
• Displays listening skills and effectively communicates with co-workers, supervisors, and nursing staff.
• Establishes effective working relationships with co-workers, supervisors, and nursing staff.
• Evaluates and maintains quality control standards.

Qualifications

• Direct customer service experience preferred.
• Previous food service experience and/or work with therapeutic diets preferred.
• On-the-job training provided.

Benefits

Sanford offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include:

• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• 401(k) retirement plan
• Work/life balance benefits
• Generous time off package to maintain a healthy home-work balance

For more information about Total Rewards, visit https://sanfordcareers.com/benefits.

Pay

Salary Range: $15.00 - $23.00 per hour

Schedule

• Part time
• Weekly Hours: 10.00