Room Service Assistant- PT- Evenings

Facility: Bismarck Med Ctr
Location: Bismarck, ND

About the role

Performs a variety of duties involved with food service for patients. Serves meals and snacks to patients in a professional manner. Ensures rotation of floor supplies and maintains supplies up to PAR (Periodic Automatic Replenishment) levels. Delivers appropriate room service menus to patients, instructing patients on meal ordering systems. Assesses patients’ ability to utilize the meal order system.

Communicates effectively, timely and often with nursing staff, nutrition techs, dietitians and call center staff. Uses computerized diet sheets, accesses patient computer system, and retrieves completed meals from patients' rooms and records intake and calorie count information. Maintains compliance with all Hazardous Analysis and Critical Control Point (HACCP) guidelines. Obtains, transcribes and processes meal orders from patients and visitors over the telephone, verifying that meal orders meet diet order parameters. Provides appropriate menu for diet.

Possesses excellent customer service skills continuously. Displays listening skills and effectively communicates with co-workers, supervisors and nursing staff. Establishes effective working relationships with co-workers, supervisors and nursing staff. Evaluates and maintains quality control standards.

Responsibilities

• Serves meals and snacks to patients in a professional manner.
• Ensures rotation of floor supplies and maintains supplies up to PAR levels.
• Delivers room service menus to patients and instructs them on meal ordering systems.
• Assesses patients’ ability to utilize the meal order system.
• Communicates with nursing staff, nutrition techs, dietitians, and call center staff.
• Uses computerized diet sheets and accesses patient computer systems.
• Retrieves completed meals from patients' rooms and records intake and calorie count information.
• Maintains compliance with HACCP guidelines.
• Obtains, transcribes, and processes meal orders from patients and visitors over the telephone.
• Verifies meal orders meet diet order parameters and provides appropriate menus.
• Evaluates and maintains quality control standards.

Qualifications

• Direct customer service experience preferred.
• Previous food service experience and/or work with therapeutic diets preferred.
• On-the-job training provided.

Schedule

• Shift: Evening (4:00 pm–8:15 pm)
• Part time, 12 hours per week
• Rotating holidays and weekends

Pay

Salary range: $15.00 - $23.00 per hour

Benefits

Sanford offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, benefits may include:

• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• 401(k) retirement plan
• Work/life balance benefits
• Generous time off package to maintain a healthy home-work balance

For more information about Total Rewards, visit sanfordcareers.com/benefits.