Room Service Assistant- Full Time

Facility: Bismarck Med Ctr • Location: Bismarck, ND • Address: 300 N 7th St, Bismarck, ND 58501, USA

Schedule

• Full time, day shifts
• 8-hour shifts: 6:00 am–2:30 pm, 6:45 am–3:15 pm, 7:30 am–4:00 pm
• Weekly hours: 40
• Rotating holidays and weekends

Pay

Salary range: $15.00 – $23.00 per hour

About the role

Performs a variety of duties involved with food service for patients. Serves meals and snacks to patients in a professional manner. Ensures rotation of floor supplies and maintains supplies up to PAR (Periodic Automatic Replenishment) levels.

Responsibilities

• Delivers appropriate room service menus to patients and instructs them on meal ordering systems
• Assesses patients’ ability to utilize the meal order system
• Communicates effectively, timely, and often with nursing staff, nutrition techs, dietitians, and call center staff
• Uses computerized diet sheets and accesses the patient computer system
• Retrieves completed meals from patients’ rooms and records intake and calorie count information
• Maintains compliance with all Hazardous Analysis and Critical Control Point (HACCP) guidelines
• Obtains, transcribes, and processes meal orders from patients and visitors over the telephone, verifying that meal orders meet diet order parameters
• Provides appropriate menu for diet
• Displays excellent customer service and listening skills
• Effectively communicates with co-workers, supervisors, and nursing staff
• Establishes effective working relationships with co-workers, supervisors, and nursing staff
• Evaluates and maintains quality control standards

Qualifications

• Direct customer service experience preferred
• Previous food service experience and/or work with therapeutic diets preferred
• On-the-job training provided

Benefits

Sanford offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, benefits may include:

• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• 401(k) retirement plan
• Work/life balance benefits
• Generous time off package to maintain a healthy home-work balance

For more information about Total Rewards, visit sanfordcareers.com/benefits.