Room Inspector

Location: Terre Haute, IN 47803 – Terre Haute Casino Resort

About the role

The Room Inspector examines hotel rooms after they have been cleaned to ensure they meet the level of cleanliness expected by the company. The Room Inspector may oversee housekeeping staff, make room assignments, direct housekeeping staff’s performance, and evaluate performance.

Responsibilities

• Open housekeeping office daily and create room assignments
• Train new hires to meet cleanliness expectations
• Handle lost and found inquiries
• Effectively communicate with Welcome Desk and Housekeeping staff members
• Oversee housekeeping staff, direct performance, and evaluate through inspection of cleaned rooms and public areas
• Recommend counseling and potential disciplinary action for housekeeping personnel
• Assist room attendants if short-handed
• Promote outstanding customer relations
• Other duties as assigned

Requirements

• High School Diploma or equivalent preferred
• Previous housekeeping experience preferred
• Must be able to multi-task and take direction
• Ability to interpret a variety of instructions in written, oral, diagram, or schedule form
• Must be able to obtain and maintain appropriate applicable licensing

Skills

• Ability to maintain high levels of confidentiality and integrity
• Maintain interpersonal working relationships among all Team Members and the public
• Excellent verbal and written communication skills
• Willingness to assume overall responsibility relative to the performance of the position
• Detail-oriented with a professional attitude
• Strong organizational and time management skills
• Customer-focused
• Available to work when needed, including weekends, holidays, and nights

Benefits

• 401k Plan with company match
• Employee Stock Purchase Plan (15% discount)
• Health, Dental, & Vision Insurance
• Flexible Spending Account
• Health Savings Account
• Company Paid Short-Term and Long-Term Disability Plans
• Company Paid Basic-Term Life Insurance
• Paid Time Off
• Tuition Reimbursement ($5,200 per year for undergrad and graduate course work)
• Team Member Discounts:
  • Ford Affiliate Program
  • Verizon
  • AT&T
  • TicketsAtWork
  • Skechers
  • Sherwin Williams
  • Meal Discounts
• Fun Team Member Events
• Company-Sponsored Volunteer Opportunities
• Team Member Recognition Program
• Advancement opportunities and professional development

Physical Requirements & Working Conditions

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Frequently required to sit or stand; walk; use hands to finger, reach, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear
• May be required to lift, push, and pull up to 50 lbs independently and more than 50 lbs with assistance
• Noise level in the work environment can be moderate to loud at times