Room Attendant - ZYUMB
IHG Hotels & Resorts · Fort Drum, NY · 1 wk ago
OTHR$18.21–$19.23/hrFull-time
About the role
As a Room Attendant, you'll make sure rooms and suites are always 'fresh and welcoming' for guests after a busy day at work – creating a haven for them to escape and relax in, or get a bit of last minute work done.
Responsibilities
- Make sure rooms are always at their best – meeting standards while making that room special and memorable for guests
- Help guests with needs such as toothbrushes or directions
- Keep supervisor updated on room service progress and alert them to any repairs needed
- Follow established safety procedures at all times and wear protective equipment when needed
- Keep on top of supplies and amenities and always try to minimize waste
- Reunite items with owners and log any lost and found property
- Wear uniform with pride
- Handle other ad-hoc duties when the team must pull together to get a task done
- Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping
- Report, turn in, and/or log all lost and found items according to established procedures
- Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service
- May regularly assist with deep cleaning projects
- May have turndown duties
- May assist with other duties as assigned
Requirements
- Physical fitness – you'll be on your feet most of the day
- Strength – occasional lifting of items up to 50 pounds / 23 kilograms and/or pushing/pulling heavy objects
- Ability to bend and kneel to complete some activities
- Literacy skills – reading, writing, and basic math skills
- Flexible attitude to shifts – may need to work nights, weekends, and/or holidays
Pay
The hourly rate for this role is $18.21 to $19.23.
Benefits
- Paid time off
- Medical/dental/vision insurance
- 401k
- Many other benefits to eligible employees