Room Attendant - Seasonal (through October) - Stanley Hotel
This position is open until 8/31/2026 or until filled. Pay: $21/hr.
About Us
A few miles away from the spectacular Rocky Mountain National Park, and in the heart of Estes Park, stands the iconic Stanley Hotel. The allegedly haunted property, built by F.O. Stanley, is known for its representation in the 1980 movie The Shining and its recognition on the National Register of historical places. Steeped in history and made up of several buildings, a hedge maze, restaurants, and extensive grounds, The Stanley is THE place to be in Estes Park.
At Sage Hospitality, we dare to be different—not only in the experience we provide our guests but also in the experiences we provide our team members. We believe in being true to ourselves and employing our passions. We are not just looking for employees; we are looking for storytellers and experiential guides! Our guides are laid-back but attentive, genuinely enthusiastic, and creative daydreamers who want to share their passion with others and the community.
Responsibilities
- Cleans and prepares guest rooms by meeting established standards of cleanliness and propriety to assure guest satisfaction and maximize revenues.
- Retrieves items from shelves and storerooms, sets up cleaning cart with supplies, and constantly maintains carts and storerooms in a clean and orderly fashion to enhance efficiency and ease of cleaning rooms.
- Cleans and wipes windows, doors, walls, closets, and fixtures in rooms, public areas, and hallways, often using ladders or stools to clean hard-to-reach areas, to maintain a clean, presentable, and attractive facility at all times.
- Washes shower walls and tub, cleans toilet(s) and stall walls if applicable, wipes exposed pipes, cleans mirrors, sink(s), and walls to ensure clean and sanitary guest and public restrooms.
- Replaces towels, soaps, and all room amenities and restocks literature that has been removed by the previous guest or is soiled and torn to ensure an adequate supply for arriving guests.
- Washes all hard floor areas (linoleum, tile, etc.) by hand to remove dirt and soiled areas.
- Dusts and polishes all furniture, fixtures, and wall hangings, including using a duster to reach vents and ceiling corners to remove dust and cobwebs.
- Strips beds of all linen and remakes them with fresh linen, checking bedspreads, blankets, and bed pads for cleanliness and replacing if soiled.
- Lifts mattresses to check for soil between mattresses and under the bed.
- Checks closets for cleanliness, wiping closet doors, handles, and overhead shelves, and restocking guest room supplies such as hangers, extra blankets, and pillows.
- Vacuums rooms, public areas, and hallways, operating vacuums weighing up to 25 lbs., and lifting/moving heavy furniture to vacuum the entire carpeted area, including underneath furniture and hard-to-reach areas.
- Inspects all door and window locks to ensure they are in working order and immediately alerts management to any unsecured or unsafe situations for the safety of guests and employees.
- Inspects all room equipment (TV, lights/lamps, faucets, radios) to ensure proper working order and immediately reports all room status and room maintenance deficiencies, in writing, to the Executive Housekeeper for prompt repair/resolution.
- Secures and maintains custody of equipment, keys, and supplies at all times to protect and preserve hotel property.
- Maintains a friendly, cheerful, and courteous demeanor at all times.
- Performs other duties as assigned, requested, or deemed necessary by management.
Requirements
- Must have basic knowledge of general cleaning principles, use of cleaning products, and operation of standard cleaning equipment.
- Must be able to understand and follow verbal/written instructions and communicate both verbally and in writing.
Physical Demands
- Must be able to lift up to 50 lbs. continually throughout a shift.
- Must be able to push, pull, and move levers, equipment, and furniture throughout a shift.
- Must be able to work with arms raised above head throughout a shift.
- Must be able to maneuver a fully loaded maid cart, weighing up to 50 lbs., through hallways and into/out of closets during the entire workday.
- Ability to identify minute debris and dirt in poorly lit areas and to read written instructions and computer print-outs.
Work Environment
- Prolonged strenuous physical activity in an indoor, climate-controlled environment.
- Excessive heat and humidity in laundry. Inside 95% of shift.
Benefits (Full-time team members)
- Medical, dental, and vision insurance
- Health savings and flexible spending accounts
- Basic Life and AD&D insurance
- Paid time off for vacation, sick time, and holidays
- Eligible to participate in the Company’s 401(k) program with employer matching
- Employee Assistance Program
- Tuition Reimbursement
- Free on-site parking
- Great discounts on hotels, restaurants, and much more
- Eligible to participate in the Employee Referral Bonus Program (up to $1,000 per referral)