Jobs · Customer Service · Vermont

Room Attendant Part-time

Kimpton Hotels & Restaurants · Manchester, VT · 7 mo ago
Customer ServicePart-time

What You'll Do

  • Clean, dust, wax, scrub, polish and service guest rooms daily in line with hotel procedures.
  • Replace linens on beds and replenish guest room supplies, empty wastebaskets.
  • Rearrange furnishings, drapes and room accessories.
  • Provide necessary linen and amenities to guests in accordance with the guest room legend.
  • Leave rooms in uniform arrangement as determined by the Executive Housekeeper and make sure the door is closed and the room is locked.
  • Report any damage, hazards, repairs, and strangers in assigned areas.
  • Log the date, where it was found, description of the item and the name of the person who found it.
  • Clean all corridors and service areas.
  • Respond to any projects or requests developed by the Housekeeping management team.
  • Responsible for the pass key security and assuring that it is turned in at the close of each shift or according to the specific hotel guidelines.
  • Restock the cart at the end of your shift and organize the linen closet to prepare for the next day.
  • Report any exceptional and/or unusual circumstances, such as no luggage in a stay-over room, no service needed, sleep-outs, guests smoking in rooms, etc. to the on duty supervisor or manager.
  • Perform other duties as directed, developed, or assigned.

What You Bring

  • A High School Diploma or General Education Degree (GED) is preferred.
  • One year of experience in customer service or a similar role.
  • An excellent problem solver with great intuition.
  • A genuine care for the safety and security of the guests.

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