Room Attendant / Housekeeper

About Us

We are a highly entrepreneurial company limited only by our imagination. Diversity and teamwork are major aspects of our culture. Our property associates are a highly team-focused group bringing out the uniqueness of each associate to provide great products and services. Success comes to those who continuously seek opportunities to learn and pass on new knowledge. We always strive to be better, never bored, and never complacent. Our teams thrive on hard work, inclusivity, and producing outstanding experiences. We endeavor to make our fellow associates feel comfortable and entrepreneurial so that they can engage unhindered. Giving back to the community is also vital to our culture. Our properties live by the philosophy that they are an important part of their communities and look for ways to partner locally to make a difference.

Responsibilities

• Focus on ways to promote and engage in internal growth programs.
• Continuously exemplify and live by our culture.
• Meet or exceed company goals and three key metrics.
• Adhere to all Vision Hospitality Group, Inc. and property-specific brand standards.
• Ensure cleanliness of guest rooms and public areas; report any deficiencies or out-of-order equipment to the maintenance department.
• Make beds neatly with fresh linens.
• Pick up trash from floors, empty waste cans, clean mirrors and shelves, wipe doorframes and furniture, dust light fixtures, windowsills, and baseboards, and arrange furniture properly.
• Maintain cleanliness of the hallway in front of the room.
• Deep clean one room daily.
• Clean bathrooms, including scrubbing basins, bathtubs, toilets, and tile floors with detergent.
• Disinfect surfaces in bathrooms.
• Replenish room supplies (glasses, stationery, soaps, shampoo, tissue, toilet paper, guest directories) and place clean towels on racks.
• Vacuum each room and hallway.
• Report to the Executive Housekeeper all vacated and clean rooms, occupied and clean rooms, discrepancies, or any unusual conditions or repairs needed.
• Maintain a clean and attractive work area, uniform, and personal appearance.
• Know fire alarm and evacuation procedures.
• Ensure security of guests, fellow associates, and hotel assets.
• Perform any other duties requested by the General Manager to aid in better hotel operations and guest service.
• Keep confidential all business functions of the company, including financial status, guest information, and associate issues.

Skills & Qualifications

• Outgoing personality.
• Ability to work a flexible schedule.
• Honesty and ability to work well with others.
• Highest degree of integrity and humility, living by the Golden Rule.
• Able to work with people from diverse cultures and backgrounds.
• Values of dedication, innovation, respect, excellence, community focus, and service.
• Ability to stand or walk on feet for 8 hours and work in restrictive spaces.
• Eyesight enabling both near and far vision.
• Ability to climb up and down stairs.
• Clear, understandable voice and basic hearing ability; must understand English.
• Ability to bend, stretch arms overhead, and lift or carry up to 25 pounds.

Benefits

• Paid Time Off
• Optional Health, Wellness, and Care benefits
• Health Reimbursement Program
• Flexible Spending Account
• Stay Discounts
• Optional Company-paid Life Insurance
• 401(k) and 401(k) matching
• Employee Assistance Program
• Several Voluntary and Supplemental Insurance Options
• Select Paid Holidays and One Personal Floating Holiday
• Loyalty Incentives and Other Unique Incentive Programs