Room Attendant Full-Time

What You Will Be Doing

• Open Housekeeping Department, assign Room Attendant schedules, maintain call and occupancy logs, and update room status.
• Answer phone calls professionally, take messages, and follow up as needed.
• Provide computer printout reports.
• Maintain cleanliness of Housekeeping Office and locker rooms.
• Ensure excellent guest/associate rapport by responding promptly and courteously to requests.
• Aid in Lost and Found, including packing and mailing packages.
• Support Housekeeping Managers with paperwork and clerical duties.
• Perform other assigned duties.

What You Bring to the Role

• One year of Housekeeping experience is preferred.
• High school diploma preferred.
• Must be able to work a varied schedule to include days, evenings, weekends, holidays and the ability to work under pressure.
• Ability to read, write and speak in English in an articulate, clear manner is required. Bi-lingual Spanish is preferred.
• Must be efficient with computer programs and have a basic working knowledge of computers.
• Must possess good phone etiquette.

What’s in It for You

• A free, well-balanced meal every shift
• Room discounts at Marcus Hotels & Resorts and Hilton-branded properties
• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
• Free parking
• “Two for one” movie theater coupons at Marcus Theatres
• Ability to grow your career and transfer from one property to another while maintaining your service with the company
• Early wage access
• Paid time off
• Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match
• And more!

About Us

A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.

The Hilton Milwaukee is an equal opportunity employer.