Room Attendant

About the role

We are looking for a Room Attendant responsible for the overall cleanliness of the hotel, ensuring guest satisfaction, and meeting product quality standards.

Responsibilities

• Provide basic housekeeping duties including changing the sheets, changing and arranging the towels, restocking toilet supplies, vacuuming, dusting, cleaning, and rearranging the room after guests check out
• Ensure all rooms are cared for according to brand and IHM standards
• Notify supervisors of any damages, deficits, and/or disturbances

Requirements

• Highly motivated team player with strong initiative and desire for achievement
• Ability to work well in stressful situations
• Readily available and approachable for all guests while providing excellent guest service
• Effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary

Physical demands

• Regularly required to stand, sit, or walk for an extended period of time
• Regularly required to lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds

Benefits

• Healthcare including Medical, Dental, and Vision Insurance
• HSA & FSA plans available, including Dependent care FSA
• Identity Theft Protection Insurance
• Commuter benefits including transit & parking
• Pet Insurance
• PTO and Payroll Incentives for Annual Wellness Exams
• Employee Assistance Program
• Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services
• Paid Sick and Vacation Time
• Family Leave
• 401(k) Retirement plan with 100% match up to 3% of your salary and an extra 50% on the next 2% of your salary (fully vested upon the first contribution)
• Incentive-based bonus program
• Free room nights at our hotels and employee discounts within your hotel brand
• Discounts for friends and family within your hotel brand
• Team Member recognition and bonus
• Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work
• Career Growth through our in-house training program with a path personalized to your desired goals
• Referral bonus program to any of our locations

Training

Island Hospitality is committed to employee development and offers a formalized training and development program, providing a clear path for growth within the hospitality business. Employees joining from other organizations can build on their prior experience and find further growth opportunities using the tools and resources offered.

Schedule

The number of hours you will be scheduled to work during the week is variable and is based on guest occupancy, season, staffing, and other factors. Island Hospitality is unable to guarantee a specific number of work hours per week.