Room Attendant

Duties and Responsibilities

• Clean guest rooms and suites following the established procedures and standards.
• Able to utilize PMS/App to be advised of assignments and/or any computerized applications.
• Comply with Work Rules and Standards of Conduct as set forth in the Employee Handbook.
• Complete work assignments from the Housekeeping Department as assigned using required keys, equipment, supplies, etc.
• Remove all garbage and recyclable items and place in the appropriate bins inside the service area.
• Offer assistance to any guest in a courteous and friendly manner.
• Maintain proper and clean uniform and grooming standards.
• Respond properly in any hotel emergency or safety situation.
• Perform other tasks or projects as assigned by hotel management and staff.
• Restocks used amenities such as shampoo, lotions, cotton balls, stationery, etc., as needed.
• Prepares assigned rooms for turndown guests.
• Clean and maintain all terraces of the hotel.
• Ensure cleanliness and tidiness in occupied rooms, turndown rooms and check-out rooms as assigned.
• Clean and maintain the main guest entrance area and adjacent plaza area including but not limited to removal of cigarette butts, trash, snow, leaves etc.
• Comply with any additional requests that may arise pertaining to Housekeeping duties.

Qualifications

• Minimum 1 year of experience in luxury hotel housekeeping preferred.
• Familiarity with proper cleaning techniques and safety protocols.
• Able to work efficiently and independently with minimal supervision.
• Must be detail-oriented and quality-driven.
• High school diploma or equivalent preferred.
• Bilingual preferred (Spanish/English).