Room Attendant

What Will You Do?

• Cleans guest rooms as assigned.
• Maintains cleanliness, sanitation, and organization of assigned work areas.
• Uses correct cleaning materials for designated surfaces, according to OSHA regulations and hotel requirements.
• Transports cart with cleaning supplies, guest room amenities and linens to assigned guest room and position securely.
• Provides cleaning service to designated rooms on assignment sheet:
• Empty trash containers and ashtrays;
• Remove all dirty terry and replace with clean towels;
• Make bed with clean linen;
• Clean kitchen and set lighting and thermostat to designated levels.
• Responsible for maintaining positive guest relations.
• Solves guest housekeeping complaints and ensures guest satisfaction.
• Maintains complete knowledge of and complies with all departmental policies/service procedures/standards.
• Maintains complete knowledge of correct maintenance and use of equipment.
• Uses equipment only as intended.
• Anticipates guests’ needs, responds promptly, and acknowledges all guests, however busy and whatever time of day.
• Becomes familiar with all services/features and local attractions/activities to respond to guest inquiries accurately.
• Removes soil, dirt, soap build-up and hair from bathroom mirrors, vanity, sink, toilet, shower walls, bathtub, shower curtain and floor.
• Replaces facial, toilet tissue and bathroom amenities in correct amount and location.
• Updates status of rooms cleaned and turned down on assignment sheet/ in the system.
• Returns and restocks cart at end of shift.
• Empties vacuum bag and wipes vacuum clean.
• Ensures security of any assigned guest room keys.
• Reports any damages or maintenance problems as well as turns over any lost and found items from guest rooms to the Manager.
• Makes up cribs and rollaway beds and re-hang/refold clothes.
• Performs other duties as assigned.

What You Bring

• Strong attention to detail with the ability to prioritize and organize.
• Understand guest’s service needs.
• Be a clear thinker, remaining calm and resolving problems using good judgment.
• Follow directions thoroughly.
• Work cohesively with co-workers as part of a team.
• Work with minimal supervision.
• Maintain confidentiality of guest information and pertinent hotel data.
• Ability to work weekends and a flexible schedule.

About The Company

Onni For over half a century, Onni has been building communities for people to live, work, and play. Our success reflects our commitment to our employees and partners, and our dedication to quality construction, innovation, sustainability, and customer satisfaction. Our expertise expands across North America, with offices in Vancouver, Toronto, Los Angeles, Seattle, Phoenix, and Chicago.

How To Apply

Please apply through the link on the job posting and attach your resume and any other required documents. We thank all applicants for your interest in the Onni Group. Note that only those applicants under consideration will be contacted.