Role overview

About the role

Ingram Content Group (ICG) is seeking an Operations Manager to support our Manufacturing team in Chambersburg, PA. This role will manage printing, trimming, case binding, and shipping for assigned Lightning Source (LS) Production departments and supervise all associates on the assigned shift. The Operations team plays a key role in ensuring our distribution centers and warehouse facilities function at maximum efficiency. Safety and Process Improvement are core values, emphasized through training, education, accident prevention programs, innovations like voice and Radio Frequency (RF) technologies, and associate feedback. Our goal is to connect as many people as possible to the content they want in the simplest ways.

Responsibilities

• Manage materials and equipment necessary for the daily production and shipping of books to LSI customers, including order routing, material requisitioning, shift staffing, and quality control.
• Coordinate with other LS Departments to resolve customer complaints, manage rush orders, and meet client needs.
• Oversee and direct supervisors on the assigned shift.
• Compose and approve associate evaluations and maintain accurate attendance/time records, recommending disciplinary measures as needed.
• Interview applicants, approve hiring decisions, and oversee training.
• Ensure that safety and hazardous material guidelines are followed by associates at all times.

Requirements

• College degree or directly related year-for-year experience.
• 3 or more years of management experience.
• 1 or more years of manufacturing experience.

Benefits

• Highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA.
• 15 vacation days & 12 sick days accrued annually and 3 personal days.
• 401K match, Life and AD&D, Employee Assistant programs, Group Legal, & more.
• Encouraged continued education with tuition reimbursement program.
• Financial and in-kind opportunities to engage with non-profits in your community.
• Company match program for United Way donations.
• Volunteer opportunities and in-kind drives for non-profits throughout the year.
• Casual Dress Code.

Pay

Hiring Salary Range: $102,061 – $129,414. This range is determined by factors including the applicant’s education, experience, knowledge, skills, and abilities, geographic location, as well as internal equity and alignment with market data.

Schedule

Sunday–Tuesday 7 am–7 pm plus every other Saturday 7 am–7 pm.