Rocktane Associate (Seasonal)-1

About the role

Rocktane Attendant is responsible for providing amplified customer service to guests at Hard Rock Hotel & Casino Atlantic City’s convenience store, gas station and car wash.

Responsibilities

• Provide friendly and attentive superior customer service to Rocktane customers.
• Operate systems including point-of-sale, gas station pumps and car wash software and mechanical equipment.
• Accurately maintain and appropriately handle all tender including cash, credit, and player card point redemption.
• Follow internal procedures for dispensing gasoline in accordance with state regulations.
• Perform car wash duties as assigned including vehicle pre-wash and car tunnel power wash.
• Assist with inventory counts of retail merchandise and verification of system data.
• Maintain a clean, safe, and hazard-free work environment; follow all safety protocols.
• Meet Hard Rock’s standard for grooming, uniform, and attire.
• Handle customer concerns with professionalism and escalate issues to management if necessary.
• Perform all other related and compatible duties as assigned.

Benefits

• Medical, Dental, Vision, Prescription, Life, Accident, Pet
• Legal 401K with match
• Paid Time Off
• Holiday Pay
• Free Meals, Free Uniforms, Free Parking
• Discounts at Hard Rock properties around the globe
• Eligibility to participate in the discretionary annual bonus program
• Training and Leadership development programs
• Wellness programs including onsite information and fitness seminars
• Team Member Resource Groups
• Recognition programs

Pay

$16.00 an hour