ROCC Operator

About the role

The Salt Lake City Remote Operating Control Center (ROCC) is currently seeking a Control Room Operator to remotely monitor the operation of a large renewable asset portfolio across various regions, particularly, CAISO and WECC.

Responsibilities

• Oversee the day-to-day operations of a growing fleet of utility-scale solar, wind, and BESS assets
• Monitor portfolio via SCADA system for asset faults, errors, alarms, site underperformance and notify/dispatch appropriate parties if faults cannot be reset/cleared
• Adjust plant operating parameters (Real Power Generation, Voltage, Power Factor) as directed by the Balancing Authority, Transmission Operator, and Operations Management
• Makes required operational reports to various grid entities (Reliability Coordinator, Transmission Operator, Balancing Authority, Scheduling Coordinators)
• Communicate with and dispatch field O&M personnel for troubleshooting site equipment
• Cookout support and energy isolation with field O&M personnel and TOP
• Coordinate outage support and energy isolation with field O&M personnel and TOP
• Create and track corrective maintenance tickets, with prior experience using SAP
• Contribute to the development of plant-specific operating procedures incorporating all requirements from NERC, PPA’s, IA’s and relevant Functional Entities
• Assist in the onboarding and integration of new generation assets
• Contribute to a strict culture of regulatory compliance
• Obtain and maintain certifications that may be needed for further Control Center needs (i.e., NERC or PJM Certification)
• Participate in safety activities including weather monitoring and routine & emergency response communications
• Interact with customers on issues related to asset performance and reliability
• Record information such as fault time, fault code, and operational actions taken while on shift
• Maintain logbooks within compliance with industry standards and best practices

Qualifications

• 2+ years’ experience in control center operations, preferably in utility scale renewable energy assets
• 3-5 years in the Power Generation Industry (Power Plant or Renewable Operations, I&C, Field Maintenance, Electrician, Power Plant operations, or Military Operations)
• Familiarity with electrical substation safety protocol, equipment, and operations
• Familiarity with NERC standards and impact on operations (VAR, COM, EOP, PER, PRC, TOP)
• Competency in plant processes, electrical and SCADA systems
• Ability to strictly follow operating procedures, without exception
• Familiarity with the maintenance and operations of solar, wind, and Battery Energy Storage generation assets
• Ability to communicate clearly and effectively to manage critical situations
• Willingness to undergo regular training to ensure safe, reliable, and compliant operations
• Reliable, punctual and capable of being trusted with significant taskings while maintaining integrity while unsupervised
• Excellent interpersonal communication and organizational skills
• High level proficiency with Microsoft Office Suite (Word, Excel, Teams)
• Able to work effectively under pressure with multiple priorities
• Ability to function in a high-paced environment
• Ability to remain calm and collective during stressful situations
• Experience with documentation control systems: SharePoint, Docushare, SAP, etc.
• Experience creating, editing and documenting Standard Operating Procedures (SOPS)
• Ability to make independent decisions, adapt to responsibility, and follow direct instructions
• Must be able to work a rotating 12-hour shift schedule
• Experience with data acquisition and SCADA
• Ability to establish trust through building relationships and demonstration of capabilities
• Familiarity with LOTO practices, Electric Switchgear switching, & Electrical Isolations experience preferred
• Good safety awareness & practices