Robson Ranch Seafood - Perishables Rep - Part time

Responsibilities

Job Summary: As a Perishable Representative, you are responsible for providing a well‑stocked and well‑maintained department while providing superior customer service. You will prepare, package, and merchandise fresh product on a daily basis, while maintaining all department and food safety / sanitation standards.

• Customer Service
  • Provides superior customer service
  • Takes orders from customers by telephone or in person
  • Answers customer questions regarding products and assists them with selections
• Food Service
  • Prepares, packages, and merchandises fresh product
  • Slices, packages, labels, and rotates products
  • Scans in items on Telxon for production
  • Assists in technical areas as needed
• Sales
  • Merchandises product effectively
  • Uses suggestive selling techniques to meet customer needs and build department sales
  • Makes regular announcements related to freshly‑produced items to increase sales
• Food Safety / Sanitation
  • Cleans and sanitizes display cases; properly operates / maintains equipment
  • Complies with H‑E‑B food safety and sanitation standards
  • Complies with departmental SOPs and store operating procedures
• Additional Department‑Specific Responsibilities
  • Aguas
    • Peels, cuts, and chops fresh fruits and vegetables
    • Prepares fresh specialty drinks and food products specific to the Aguas department
  • Floral
    • Designs floral arrangements; provides a variety of fresh, quality products
    • Designs and executes merchandising programs
    • Tracks seasonal record when appropriate
  • Market
    • Cuts, trims, and prepares meat for service meat counter and self‑service counter
    • Ensures proper product rotation and storage
    • Maintains coolers and freezers
    • Weighs, prices, and packages selections
    • Operates power meat prep and process equipment
  • Produce
    • Stocks and rotates product to ensure freshness
    • Assists floral department when needed
    • Communicates product knowledge to customers by explaining and providing samples
    • Cuts, wraps, and prices produce to be placed on sales floor
    • Maintains signing program
  • Seafood
    • Knowledgeable about various fish and shellfish
    • Weighs, prices, and packages selections
    • Maintains coolers and freezers

Qualifications & Key Requirements

• Age Requirement: 18+
• Education: High school diploma or GED (or equivalent)
• Licenses/Certifications: Completion of Company Orientation and Safety Training
• Knowledge/Skills/Abilities
  • Customer service and communication skills
  • Computer systems knowledge (Telxon, ACR, label machine)
  • Strong customer service skills
  • Communication and interpersonal skills
  • Reading and writing skills
  • Planning and organizing skills

Physical Demands & Working Conditions

Function in a fast‑paced, retail environment. Work with customers, staying attentive to their needs.

• General physical activities (Market department):
  • Constantly: reach at waist (5.5+ hours per 8‑hour day)
  • Frequently: stand, walk, pivot, push/pull with arms, grasp, cervical flexion (2.5‑5.5 hours)
  • Frequently be exposed to wet, cold conditions
  • Occasionally: reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch